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Email Notifications not working

Participant ,
Apr 05, 2020 Apr 05, 2020

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Hi,

 

For an unknown reason I don't receive email notifation from the Photoshop Forum. My Antispam folder is empty.

 

Can someone help me?

 

You will find hereafter my notification settings.

 

Thanks in advance,

 

2020-04-03.png

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correct answers 1 Correct answer

Community Expert , Apr 05, 2020 Apr 05, 2020

In the meantime, simply log-in and click on forum Notifications (the bell icon, top right corner).  

 

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Community Expert ,
Apr 05, 2020 Apr 05, 2020

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In the meantime, simply log-in and click on forum Notifications (the bell icon, top right corner).  

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Participant ,
Apr 06, 2020 Apr 06, 2020

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Hi Nancy,

 

Thanks for your tip. Note however that I regularly use that option to followup on my posts.

 

Nervertheless, can you indicate if the problem is at my end or if it is at the community server settings. When I research on that topic, I see I am not the only one facing that problem and yet, I have never found a solution to it. My problem has been goinf on for months.

 

Regards

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Participant ,
Apr 06, 2020 Apr 06, 2020

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Hi,

 

I finally managed to receive email notifications with tips from Nancy. My problem is now fixed.

 

Thanks

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Participant ,
Aug 20, 2021 Aug 20, 2021

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can you share those 'tips' because I have never recieved an email notification when my post was responded to. 

 

thx

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