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Error message: "Correct the highlighted errors and try again. " when trying to send a reply

Community Expert ,
Sep 12, 2019 Sep 12, 2019

Hi together,

don't know what to do. I wanted to reply to a post in the InDesign Community. Wrote my reply and after I hit the "Post" button the following message popped up:

 

Correct the highlighted errors and try again.
There was an error while attempting to post your message. Try again in a few minutes.

 

What went wrong?

 

The URL of the thread I wanted to send a reply:

https://community.adobe.com/t5/InDesign/Separate-content-from-a-single-layer-to-multiple-layers/td-p...

 

Here a screenshot of the incident:

 

190912-11-44-Hours-AttemptToReply-NEW-FORUM.PNG

 

Regards,
Uwe

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Community Expert ,
Sep 12, 2019 Sep 12, 2019

Tried again now. New error message came up:

 

Authentication Failed.
Authentication Ticket Mismatched, failed authentication.

 

Regards,
Uwe

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Explorer ,
Sep 13, 2021 Sep 13, 2021

Same problem for me!

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Community Expert ,
Sep 12, 2019 Sep 12, 2019

Hm. Seems, that my reply went through without noticing it.

Why? I saw my reply at my profile page listed under "Topics I've Participated In".

However, I do not think that my addressee will notice this. There is no way to sort threads by "Latest Activity".

Plus: There is no indication if a thread was already visited in list view ( title not in Bold ), was never visited or had new activity since the last visit ( title in Bold ).

 

And: I have no idea how to tag a reply as "Correct".

Would like to do this for this reply for example.

 

Regards,
Uwe

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Community Beginner ,
Sep 09, 2021 Sep 09, 2021

I am having the same trouble. I do not understand what is going on anybody?

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Community Expert ,
Sep 09, 2021 Sep 09, 2021

>do not understand what is going on

 

The forum software (which Adobe rents) updated about a week ago

 

I have read a few other problem reports since then

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Community Expert ,
Sep 11, 2021 Sep 11, 2021

If I take too long to write my remarks, the authentication time expires and fails.  The solution I use is to highlight & copy my remarks (Ctrl / Cmd + C). Hit F5 to refresh the page in my browser.  Paste my remarks in a new reply (Ctrl / Cmd + V) and post it right away.

 

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Explorer ,
Sep 13, 2021 Sep 13, 2021

I've tried about a dozen times in the past hour, to post a reply.

I've copy/pasted, but once I click 'Preview', all that happens is a little gear wheel shows up, sometimes turning, and sometimes it's stopped. 

 

Mac & Safari.

Will clear the cache for this site and make another attempt. 

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Explorer ,
Sep 13, 2021 Sep 13, 2021

Cleared the cache, and restarted Safari.

Still no joy.

The attached screenshot shows the gear that shows up whenever I click on Preview. 

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Explorer ,
Sep 13, 2021 Sep 13, 2021

Unable to 'Discard' autosaved content.

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Adobe Employee ,
Sep 21, 2021 Sep 21, 2021

Hi all, just checking in to see if this is still happening. Can someone confirm if they've got this exact same error message this week?

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Explorer ,
Oct 01, 2021 Oct 01, 2021

I did just now different browsers very anoying I ended up posting my answer 1 line at a time no punctuation 

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New Here ,
Jan 04, 2023 Jan 04, 2023
LATEST

This is happening to me. Tried Chrome and Firefox

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