Getting "Rejected" for my posts, but they end up posted.

Enthusiast ,
Jan 31, 2017 Jan 31, 2017

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FYI, for the last couple of days, I've been receiving duplicate notifications from this community's automatic response system connected with approval/rejection of moderated content. I basically get an email saying a post was Accepted, followed by a separate email saying a post was Rejected.

First email subject: Approved: Re: Error Compiling Movie GPU/Lumetri with Premiere 2015.3

Second email subject: Rejected: Re: Error Compiling Movie GPU/Lumetri with Premiere 2015.3

When looking at notifications online, here is what I see...

Note, I do not see this Accepted/Rejected dual message thing for each post, just some of them. No biggie as it seems my post makes it through but thought I'd let someone know.

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correct answers 1 Correct answer

Adobe Employee , Feb 02, 2017 Feb 02, 2017

Hi Ashley,

This is a great question! Thanks for reaching out.

When I've seen this happen in the past, it's because when you submit a post, it's accidentally submitted twice (not an error on your end, but one with our forum platform). The moderator sees 2 identical posts and rejects one and approves the other.

I hope this helps!

-Madison

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Adobe Employee ,
Feb 02, 2017 Feb 02, 2017

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Hi Ashley,

This is a great question! Thanks for reaching out.

When I've seen this happen in the past, it's because when you submit a post, it's accidentally submitted twice (not an error on your end, but one with our forum platform). The moderator sees 2 identical posts and rejects one and approves the other.

I hope this helps!

-Madison

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New Here ,
Mar 01, 2017 Mar 01, 2017

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So if I see two approvals and one rejection that means it was the duplicate being removed?  It's rather confusing.

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Adobe Community Professional ,
Mar 01, 2017 Mar 01, 2017

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Yes. Yes it is.

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