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i've been directed to locate an adobe support doc named "kb401649" but i'm having trouble locating it on adobe.com. anyone have access to it or know where to find it? it's a doc that has steps to fix a problem i'm having with CS3. thanks!
Please re-ask in the forum for the app you are having problem with. I cannot find the kb article. Perhaps the number is worng.
It would help immensely if you have a title for that article - but
Michael is right about posting in the applicable forum.
I suspect you have a wrong number anyway. The old Knowledge Base
TechNote pages can typically be accessed with a link like the following,
but that one is 404 Not Found:
Some of the older technote links are a bit more complicated these days.
Mark A. Boyd