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How do I turn off the email notifications?

New Here ,
Sep 16, 2010 Sep 16, 2010

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I'm trying to turn off email notifications. In response to thread

   http://forums.adobe.com/thread/416458?tstart=0,

which I quote below, I am providing a snap of my email notifications tab and the reply-to

address from one of the email notifications.

I would actually like to receive notifications of threads that I participate in, but right now,

I seem to be receiving notifications of all RoboHelp-related threads, which I don't want.

****************************************************

1. Sep 15, 2010 1:16 AM in response to:                                     adobe-admin

Re: How do I stop receiving email notifications from the Adobe Forums?

If the steps outlined to make the email notifications stop do not work, please post the following information in a new thread in the Forum comments forum:

  1. A screenshot of the Email Notifications tab after step 5 in the instructions.
  2. The reply-to address from one of the email notifications. This reply-to address should look like clearspace-xxxxxxxxxx-xxxxxx-x-xxxxxxx@mail.forums.adobe.com (with numbers for all of the x signs).

email_notifications_tab.gif

clearspace-1848053493-79955-2-3138753@mail.forums.adobe.com

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Community Expert ,
Sep 16, 2010 Sep 16, 2010

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Advocate ,
Sep 17, 2010 Sep 17, 2010

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Log in with your other account http://forums.adobe.com/people/Alan_Davidson and disable the notifications.

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New Here ,
Sep 17, 2010 Sep 17, 2010

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I can't log in to the other account. That's why I made the new one.

And why would notifications be enabled on the old account, anyway? I

obviously didn't enable them

because I wasn't able to log in to that account.

-Al

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Advocate ,
Sep 17, 2010 Sep 17, 2010

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Vandal Adonis wrote on 9/17/2010 7:25 PM:

I can't log in to the other account. That's why I made the new one.

Since you obviously can receive email for the associated email address

you should try the password retrieval function.

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New Here ,
Sep 17, 2010 Sep 17, 2010

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I can't figure it out. When I click on the account link you sent, I seem

to be already logged in, but the

account looks like a mix of my old and new account. It has my old photo

and join date, but the new

name. And, the only email notification listed is this current thread.

I'm under extreme deadline pressure right now and just need all of this

notifications to stop.

-Al

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