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I'm receiving notifications for answers to posts that aren't mine.

Enthusiast ,
Oct 28, 2019 Oct 28, 2019

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After logging in to the support community, I started receiving email notifications to posts I viewed, but did not create and never commented on. In addition, the email notification says that someone has replied to my post, when, in fact, they are not my posts.

 

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correct answers 1 Correct answer

Adobe Community Professional , Oct 28, 2019 Oct 28, 2019
I can't help with wrong notices, but if you don't want to receive email notices click your avatar picture in the upper right and then MY SETTINGS in the pop up In my settings you may select the box to not receive email... but sure to click the SAVE option

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Adobe Community Professional ,
Oct 28, 2019 Oct 28, 2019

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I can't help with wrong notices, but if you don't want to receive email notices click your avatar picture in the upper right and then MY SETTINGS in the pop up

 

In my settings you may select the box to not receive email... but sure to click the SAVE option

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Enthusiast ,
Oct 28, 2019 Oct 28, 2019

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Thanks John.  I do know about setting up notification preferences. The replies from posts I didn't submit is odd. 

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Adobe Community Professional ,
Oct 28, 2019 Oct 28, 2019

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Are you following?  Those posts don't have to be yours for you to get notifications.  That's why I turn off e-mail.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Enthusiast ,
Oct 29, 2019 Oct 29, 2019

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Oddly, no, I am not following.  In fact, the notifcation emails I get actually say "UserName has replied to your post."  It's not a major probelm, but seems the sytem isn't working properly.

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Adobe Community Professional ,
Oct 29, 2019 Oct 29, 2019

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>seems the sytem isn't working properly

 

There are many things about this new forum software that are not the way people would like

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