Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

I'm receiving notifications for answers to posts that aren't mine.

Enthusiast ,
Oct 28, 2019 Oct 28, 2019

After logging in to the support community, I started receiving email notifications to posts I viewed, but did not create and never commented on. In addition, the email notification says that someone has replied to my post, when, in fact, they are not my posts.

 
738
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Oct 28, 2019 Oct 28, 2019

I can't help with wrong notices, but if you don't want to receive email notices click your avatar picture in the upper right and then MY SETTINGS in the pop up

 

In my settings you may select the box to not receive email... but sure to click the SAVE option

Translate
Community Expert ,
Oct 28, 2019 Oct 28, 2019

I can't help with wrong notices, but if you don't want to receive email notices click your avatar picture in the upper right and then MY SETTINGS in the pop up

 

In my settings you may select the box to not receive email... but sure to click the SAVE option

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Oct 28, 2019 Oct 28, 2019

Thanks John.  I do know about setting up notification preferences. The replies from posts I didn't submit is odd. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 28, 2019 Oct 28, 2019

Are you following?  Those posts don't have to be yours for you to get notifications.  That's why I turn off e-mail.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Oct 29, 2019 Oct 29, 2019

Oddly, no, I am not following.  In fact, the notifcation emails I get actually say "UserName has replied to your post."  It's not a major probelm, but seems the sytem isn't working properly.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 29, 2019 Oct 29, 2019
LATEST

>seems the sytem isn't working properly

 

There are many things about this new forum software that are not the way people would like

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines