I must login to Support Community every time

Explorer ,
Oct 21, 2019 Oct 21, 2019

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Each and every time I  get 6 digit otp to login to forum.  

Password is autologin.  How can I login without otp number each and every  my  login.

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Guest
Oct 21, 2019 Oct 21, 2019

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Moving to the Community Help forum from Photoshop

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Adobe Community Professional ,
Oct 21, 2019 Oct 21, 2019

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This is new forum software, and now everyone must log in each time they come to the forum after being away

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Adobe Community Professional ,
Oct 23, 2019 Oct 23, 2019

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akmu, Hello.

As John T Smith says, every time you open a forum, you will be automatically logged in with your AdobeID, regardless of your login preferences.
Because you are logging in again, you may be asked to enter a 6-digit number if you have enabled 2-step verification for AdobeID. How about disabling 2-step verification with reference to the following document?
(Disabling 2-step verification increases security risks)

https://helpx.adobe.com/manage-account/using/secure-your-adobe-account.html/set-up-two-step-verifica...

I haven't set up 2-step verification, but I have never been asked to enter a 6-digit number when logging into the forum.

TkfY(ACP),JAPAN><br />TkfY,JAPAN

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Adobe Community Professional ,
Oct 23, 2019 Oct 23, 2019

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On this new forum, you should use a good browser like Chrome or Firefox that accepts cookies and does not have script blockers. 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Explorer ,
Jan 21, 2020 Jan 21, 2020

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Another question: Is it the same login for Adobe Support Community and the "general" Adobe Creative Cloud login? A new account for me started to be registred in Adobe Support Community without my intention, but I have interrupted that until I know...

/B

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Adobe Community Professional ,
Jan 21, 2020 Jan 21, 2020

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I have/use one account for these forums and my Adobe account at https://account.adobe.com/products

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