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What did it say in the email?
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Anybody can spoof an email and pretend to be something they're not. Sadly, there are Adobe impostors who will say anything to extract money and personal information from people. Do you have a specific concern?
3 Easy Ways to Identify Genuine Adobe Staff
That email may be faked and is also used for any private or public reply to you in the forums. Of course, anyone can reply, and claim to be official. They will be a liar.