Kann nicht autorisieren obwohl ID und Passwort ok

[Peter_Su]

Kann nicht autorisieren obwohl ID und Passwort ok

erhalte immer Code E_AU/TH.NOT_Ready

Passwortwechsel nützt nichts

Direkt in mein Adobekonto komme ich aber mit der ID und dem Passwort ohne weiteres

[John T Smith]

This forum is only to discuss how the forums operate, not products

I think you need the Cloud forum http://forums.adobe.com/community/creative_cloud/?view=discussions

OR

Link for Download & Install & Setup & Activation problems may help

-Chat http://www.adobe.com/support/download-install/supportinfo/

OR

-FAQ http://forums.adobe.com/community/download_install_setup

-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html

[bernardbardinet]

et pourquoi Adobe ne répondrait pas en direct avec une assistance par chat ; vu le prix des logiciels cela me parait normal.

Bernard

[pwillener]

Most likely this is about Digital Editions.  However, I posted a question in the ADE forum a few weeks back, and I noticed that practically no posts in that forum ever get answered.  So redirecting users to the ADE forum is as good as sending them into the Sahara...

[the_wine_snob]

Pat,

While I am not familiar with the ADE Forum, I understand what you are saying. Some product forums ARE backwaters, and of little to no use for a user in need.

I wonder what the best course of action, in a case like this, really is?

Hunt

[Claudio_González1]

Bill, if the author of the opening message cannot explain his/her problem in detail, and s/he cannot find his/her way back here, there is nothing much one can do,

[Claudio_González1]

Ah, perhaps that partially explains why we get so many Digital Editions questions in this forum. And I have been constantly directing people to the DE forum!

[bernardbardinet]

Adobe méprise ses clients mais vu le prix des logiciels il pourrait faire un effort et utiliser les chat en direct, les forums ne servent pas à grand chose, ils sont confus.

Bernard