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Mod Alert — Please Stop Marking old Threads as Correct!!!

Community Expert ,
Aug 23, 2016 Aug 23, 2016

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Will whichever mod or admin is _still_ marking pages of old threads as correct, refrain from doing so.  You must surely have noticed that doing this bumps those treads to the top of page one, thus pushing unanswered threads so far back, they are unlikely to be answered.  Can you see how this is both unhelpful, and obstructive?

Anyone falling foul of this practice, should bump their own thread back to the top of page one.

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Community Expert ,
Aug 23, 2016 Aug 23, 2016

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I reported this. Seems to be another Jive issue. I think most of the old threads that are being marked are done by staff members, as that is a directive of Adobe's management to mark the post correct for their statistics.

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Community Expert ,
Aug 23, 2016 Aug 23, 2016

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that is a directive of Adobe's management to mark the post correct for their statistics.

And as it seems many of those threads are ones the original posters had immediately abandoned that’s just as well, I guess …

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Adobe Employee ,
Aug 23, 2016 Aug 23, 2016

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Hi all,

We are still marking threads as correct every week as part of a larger initiative to clean up the forums and prevent duplicate questions from being asked. It's a known issue that the action moves the threads to the top of the feed. A workaround (not perfect, but a workaround nonetheless) is to set your content tab to only look for open questions:

Screen Shot 2016-08-23 at 11.34.32 AM.png

This way, you won't see threads that are marked as correct. We're aware that this won't let you catch threads that have been marked as correct, but have a new user come and ask and reopen them, but it's much better than sifting through the correctly marked ones. We're working on getting it fixed- unfortunately it's not a bug, just a new (not good) feature Jive rolled out with Jive 8 so it's on our wish list, not open issue list.

-Madison

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