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Need to delete single private messsage

Adobe Community Professional ,
Nov 11, 2019 Nov 11, 2019

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I think the sender is a scammer, but  I'm not about to try opening the message to find out. There doesn't appear to be anyway to mark the PM as spam or report it or delete it without opening it, though.

 

This feature needs to be added. We shouldn't have to risk damage to our computers by the possible injection of malware just by looking at a message.

 

This is what it looks like. This user is new, hasn't posted anywhere, and their user name is, shall we say, not reassuring. The preview of the message isn't, either. 

 

Meantime, how do I report the user and get this message deleted out of my mailbox without deleting ALL of them?

 

bad message.png

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correct answers 1 Correct answer

Adobe Community Professional , Nov 12, 2019 Nov 12, 2019
Figured it out. Go to Private Messages > Inbox At the top right of the page, click Options From the drop-down, click Turn on Batch Processing. This enables checkbox selection of individual messages. Select the message(s) you want to delete Click Options (again) Click Delete Checked Click Confirm on the Confirmation page.

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Adobe Community Professional ,
Nov 11, 2019 Nov 11, 2019

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NM about the contents of this particular message. I forgot the first line in a PM is a link to the actual PM, so having that as a screenshot does no one any good that I know of.

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Adobe Community Professional ,
Nov 12, 2019 Nov 12, 2019

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Figured it out.

  1. Go to Private Messages > Inbox
  2. At the top right of the page, click Options
  3. From the drop-down, click Turn on Batch Processing. This enables checkbox selection of individual messages.
  4. Select the message(s) you want to delete
  5. Click Options (again)
  6. Click Delete Checked
  7. Click Confirm on the Confirmation page.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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