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New forum problem, seems to be related to general slowdown

Community Expert ,
Aug 12, 2016 Aug 12, 2016

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When I click to reply to a message, it takes a VERY LONG TIME for the reply screen to show... seems to be a general slowdown

Before the actual reply screen opens, a "tiny" screen shows for several seconds... I've never seen this before today

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Adobe Employee ,
Aug 12, 2016 Aug 12, 2016

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Hey John,

Did this continue throughout the day? It has been working OK for me all day.

Next time it happens could you grab a HAR? Here are the steps on Chrome- Generating a HAR file for troubleshooting – Zendesk Support  Just found them on google if you need them for other browsers.

Thanks!

-Madison

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LEGEND ,
Aug 17, 2016 Aug 17, 2016

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This happened to me the other night. But only in the forums. I had no problem replying from the inbox. Seams the issue is gone now.

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