I don't know if there are other cases (didn't find any easily) but I found it curious to see someone's avatar without any of the usual information:
Thank you for that. Having only one Adobe ID, and logging-in with that (when things work well... ), I only have one view.
Learned something new today, thanks to you!
I forgot to add that this is what I see in the profile of this particular user:
I have not observed this in any other case.
do you have the link to their profile page? Might help figure it out. Could be an issue with corruption in the user name that prevents more stuff from loading.
Thanks, Pat; yes, that's the right one. And his information came out as usual until a few days ago...