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I don't know if there are other cases (didn't find any easily) but I found it curious to see someone's avatar without any of the usual information:
When I am signed in as a regular user I see what you see. When I am signed in as an admin I see more info on his account.
This is as expected because the user in question has set his profile privacy to not show any of the additdional information.
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John,
Thank you for that. Having only one Adobe ID, and logging-in with that (when things work well... ), I only have one view.
Learned something new today, thanks to you!
Appreciated,
Hunt
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I forgot to add that this is what I see in the profile of this particular user:
I have not observed this in any other case.
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do you have the link to their profile page? Might help figure it out. Could be an issue with corruption in the user name that prevents more stuff from loading.
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adobe-admin wrote:
do you have the link to their profile page?
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Thanks, Pat; yes, that's the right one. And his information came out as usual until a few days ago...