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Ok I'm stupid: How to search

Participant ,
Apr 21, 2009 Apr 21, 2009

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Yeah, I'm an idiot. I can't figure out these new forums.  After going through the ugly process below, I'd like to see:

- On the initial page, a way to specify that I only want to search the forum I'm already in.

- On the initial page of the forum a Help button for search help. Somewhere.

- Please don't make me go through the pain of refinding my chosen forum in the Where drop-down list.

- Consistent use of defined terms. The search result shows me "Items". I think those are also called "Discussions".

For those who want to see how stupid I really am, here's a play by play so far....

Got myself to the Illustrator forum, no problem. I don't see my problem listed on the first page here. Hmmm, how do I search? Best to read the instructions. Is there a "Newbies Search Help" button somewhere?  Anywhere? Nope. Well, guess I'll forge ahead. Here's a "Search Forums" blank. I'll type "feather".  Let's see, 198 results. Cool. Here's a possibility:  "directional feather".  I'll read that... no wait. It's in the InDesign forum!  I started out in the Illustrator forum, why am I seeing InDesign answers?

Well, the little sidebar says "You can choose to search all content or filter it by content type". (Hmm, I didn't see a filter when I first typed in my search criteria. Would have been handy there.)  Guess on this page now I do have a "sort by" filter. Relevance, Rating, Subject, Date.  No mention of sort by Forum. Well, there's a More Options link under the Search bar now, I'll try that. (Wonder why that wasn't available when I first started searching.)    It wants to know What. Well, I want to search the Illustrator Forum. Should I take off the checkbox for Discussions and People?  No... I think I want to search Discussions. Just in the Illustrator forum, but hopefully it will figure that out. OK, let's turn off the other two checkboxes.  Next question:  When.  I don't care. All is fine. Now it wants to know WHERE?  Hey, I STARTED OUT IN THE ILLUSTRATOR FORUM. Ok Ok, I'll choose it again in the list.  Adobe Illustrator. Wow there are a lot of entries under "A". Indented entries, too. No, it must be under "I". I'll just keep scrolling down... wow, this is taking forever. Let's grab the scroll bar... Whoops, I went past. Illustrator, there we are.  Next question. Who? I don't care.

OK, where's the button I press to go ahead with my search?  Hmmm. Must be next to the "search forums blank at the top again--- oh no, don't touch that!  I think I almost searched for the phrase "search forums".  OK, there's a Search button next to the "Search for" blank, which still contains the word "feather".   Whew.  28 results. I think they're all for Illustrator.

I wonder if there is a way to open one of the items (I think they're called Discussions although it doesn't call them that here) without losing this "collection."  Gosh, I wish there was a Help button. But I do see a "Search Tips" link. Dare I?  Well it's mostly about the particulars of searching for certain words.  No real instructions for us newbies. I'll read the three easiest steps:  Yep. Looks like choosing my forum from the "where" dropdown list is the only way to tell it that I do indeed want my search to be enacted only within the forum I was originally in...

OK, let's select this "discussion". Hmm, I'm in the middle of the discussion; this doesn't make sense yet. I think I need to "go to original post".  Nope, this isn't what I need. Let's go back to the collection of 28 results.  Back Arrow. And of course it's walking me back through all the replies I clicked on. Back. Back. Wait. Wait. Wait. Wait. OK, I'm back at my list of 28 results.

...ya know, I'm tired. I think I'll search later. I have to get back to work.

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Advocate ,
Apr 21, 2009 Apr 21, 2009

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Perfect!

<img src='http://milbut.org/smilies/roflol.gif'>

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LEGEND ,
Apr 21, 2009 Apr 21, 2009

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That describes the nightmare beautifully.


Just think, there is a person somewhere that designed that piece of shît.


He probably thinks he did a good job.


His pointy haired boss probably congratulated him.


I hope they both rot in ...



And we thought the search facility in the old forums was rubbish!








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LEGEND ,
Apr 21, 2009 Apr 21, 2009

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But we were promissed a better engine in the new forums!!!! Why can't people see and appreciate how much better this one is????

(Or perhaps these aren't the new forums, and we are just being used as guinea pigs?)

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Contributor ,
Apr 22, 2009 Apr 22, 2009

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Claudio González wrote:

But we were promissed a better engine in the new forums!!!! Why can't people see and appreciate how much better this one is????

(Or perhaps these aren't the new forums, and we are just being used as guinea pigs?)

I think it is a better search engine... it's just the interface page that is really nasty. Gotta be on the make it better list.

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Enthusiast ,
Apr 22, 2009 Apr 22, 2009

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DorothyK@Adobe wrote:

Claudio González wrote:

But we were promissed a better engine in the new forums!!!! Why can't people see and appreciate how much better this one is????

(Or perhaps these aren't the new forums, and we are just being used as guinea pigs?)

I think it is a better search engine... it's just the interface page that is really nasty. Gotta be on the make it better list.

If Adobe were to publish such a "make it better list" it would quiet many of the complaints.  Unfortunately, there is such a profound silence from Adobe that it isn't clear that anything is happening.

As it stands, the New and Improved forum is anything nut that.

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Contributor ,
Apr 22, 2009 Apr 22, 2009

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LATEST

Bob_Peters wrote:

If Adobe were to publish such a "make it better list" it would quiet many of the complaints.  Unfortunately, there is such a profound silence from Adobe that it isn't clear that anything is happening.

As it stands, the New and Improved forum is anything nut that.

I'd just as soon he be working behind the scenes with the forum team and developers instead of investing time explaining stuff out here. It takes way too much time to even read... so we keep a list of issues and links for him to peek in on when he can.

Keep in mind that his mantra during the test became that it would be implimented in the next upgrade... which I suspect will be true of whatever all they are working on now. I figure the quieter he is, the more that is happening around back.

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Mentor ,
Apr 21, 2009 Apr 21, 2009

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My experience precisely. How anyone can find this search implementation to be friendly or in any way useable is amazing. It will only encourage duplicate postings since no one will waste their time trying to find previous postings. Scrolling through the Forum listings is a horror show.

Incredibly lame.

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LEGEND ,
Apr 21, 2009 Apr 21, 2009

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It wouldn't surprise me if the footnote "Search powered by Google" disappears soon – just like it did in the previous format.


They won't want to be associated with such a fiasco!

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