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I am calling the number that Adobe gave me for Platinum Support (866-335-2256) and getting a message that it's down for maintenance until July? Anyone have a way to talk to an actual person to log a support case?
We are currently experiencing a disruption in our support services, which is preventing customers from accessing any support over the phone, not just Platinum Support. If you need help with your Adobe products, please use the online resources available to you.
We are working to restore service as quickly as possible and appreciate your patience.
There was a phone company service outage this morning. It should be back in service now.
There's always the (inexpensive) upgrade to diamond support, and beyond that for only a reasonable fee there is unobtanium support. If you still get busy signals there's the (gasp) top tier, of course - collapsed matter level support.