Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Problem logging into Adobe forums with Firefox.

New Here ,
May 06, 2013 May 06, 2013

Using my normal browser (Firefox 20.0.1), I can go to forums.adobe.com but can only read messages -- I'm not logged in.  If I click on "Sign In" (upper right) and then enter my e-mail address and password, the site goes into an infinite loop of page redirection, which only stops when I hit ESC or close the browser.

The only workaround I've discovered is to login using Internet Explorer.

Please fix your site.

609
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
May 06, 2013 May 06, 2013

Sometimes resetting cookies will solve problem.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 06, 2013 May 06, 2013

Clearing the browser cache also  works because FF is very persistent in keeping all browser cache even if they are corrupt.  Clearing them manually ensures a fresh page is downloaded to start your browsing adventure.

Good luck.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 06, 2013 May 06, 2013
LATEST

jdgalt1 wrote:

Please fix your site.

This is something many users have demanded since this forum software was installed four years ago.  Some are still hoping, but most have given up...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines