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Problem logging into Adobe forums with Firefox.

New Here ,
May 06, 2013 May 06, 2013

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Using my normal browser (Firefox 20.0.1), I can go to forums.adobe.com but can only read messages -- I'm not logged in.  If I click on "Sign In" (upper right) and then enter my e-mail address and password, the site goes into an infinite loop of page redirection, which only stops when I hit ESC or close the browser.

The only workaround I've discovered is to login using Internet Explorer.

Please fix your site.

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LEGEND ,
May 06, 2013 May 06, 2013

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Sometimes resetting cookies will solve problem.

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LEGEND ,
May 06, 2013 May 06, 2013

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Clearing the browser cache also  works because FF is very persistent in keeping all browser cache even if they are corrupt.  Clearing them manually ensures a fresh page is downloaded to start your browsing adventure.

Good luck.

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LEGEND ,
May 06, 2013 May 06, 2013

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jdgalt1 wrote:

Please fix your site.

This is something many users have demanded since this forum software was installed four years ago.  Some are still hoping, but most have given up...

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