Until all the problems with email replies are fixed, could you remove "reply to this email (recommended)" from the bottom of emails sent to thread participants? That is, instead of:
To post a reply to the thread message, either reply to this email (recommended) or visit the message page:
have it read:
To post a reply to the thread message, visit the message page:
This will cut down on the number of times that we have to ask people to post their replies on the Web because the forum software is mangling their email replies. As a side effect, when we tell them to use the camera icon rather than attachments, they'll be more likely to know what we're talking about.
Recommending that people use a buggy feature is causing needless trouble.
ahem! use of the <AOL> tag has been deprecated.
Does that mean it's finally October?! Nah. Google Groupers have filled the void left by AOL.
<G2> (or gmail)
September may never end.
This might be a good one for the Small Niggles thread.
Er, by that I mean John's OP, of course.