I was going to start by saying "I mean no disrespect", but I actually DO mean some...
There's a limit to anyone's patience and optimism, and frankly you've lost my respect.
1. Did the forum actually look like this when it was tested before roll-out?
2. It WAS tested before roll-out, right?
3. Do you have people with any actual training or experience doing your web work?
4. Who approved this as "ready to go online"? Why is this person still employed by Adobe?
I have been willing to overlook some glitches before, after having been stunned that such glitches ever made it to public view but knowing that there was work was in progress to fix them. But I am having trouble finding forgiveness in my heart for rolling alpha quality results out to the public twice in a row.
You're Adobe! Did it occur to you that your web site is a public face of your company, and that it doesn't impress your (potential) customers much when it looks like it was designed by a 7 year old?
Keep in mind a lot of folks come to your forums after having been exasperated by failures in your other support avenues. They're not going to be anywhere near as forgiving as I am here.
This is but a guess on my part, but I'd suspect that Adobe gave major concession to forum users with mobile devices. That might be the "wave of the future" (hence Noel's reference in the title), but leaves many folk, who still use those "old fashioned" computers squinting, trying to read "micro-type."
Things did improve for me, when I switched to my vari-focal "computer glasses," but I have to remember to change those out, or I'll fall down the stairs.