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TWAIN option disappears after scanning to email in Acrobat 6 & 8

New Here ,
Oct 08, 2012 Oct 08, 2012

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We have a user who was running Acrobat 6 and a Fujitzu scanner on Windows XP who prefers the scanner's TWAIN driver.  Whenever a scan is sent from Acrobat via email, the TWAIN driver is no longer accessible within the application and the user must fully exit Acrobat before they are able to use the TWAIN scanner again.  We have upgraded her to Acrobat 8, but the problem persists.  No errors are received, but after the email is sent, the TWAIN driver is no longer an option for the user until Acrobat is closed and then reopened.

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correct answers 1 Correct answer

Adobe Community Professional , Oct 08, 2012 Oct 08, 2012
This forum is to discuss the forums, not productsYou need to ask your question in the forum for the Adobe product you are usingHow to Select a Forum http://forums.adobe.com/docs/DOC-1015

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Adobe Community Professional ,
Oct 08, 2012 Oct 08, 2012

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This forum is to discuss the forums, not products

You need to ask your question in the forum for the Adobe product you are using

How to Select a Forum http://forums.adobe.com/docs/DOC-1015

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