Unable to see my Reply added to a Post

[Brian_Raila]

At a post, I hit Reply.

Type my comment.

Hit Post.

My reply does not show as new reply.  Did a Refresh, Sign Out, etc.  Nor does it apear in 'My follows', though other new Replies do show there. 

What am I overlooking?

[try67]

[Question moved to the Using the Community forum from the Acrobat forum]

[AGMillhouse]

Just for reference this problem still exists as at 20th May 2021. Looks like this has been ongoing for a few YEARS. I need to reply to an answer to my post but still cannot. I click the REPLY button and duly type my message and then click POST. But nothing happens

What is going on?

Regards

Andrew

[Abambo]

What browser do you use?

[karstenp94301365]

Chrome on Windows 

[AGMillhouse]

Hi,

I use Microsoft Edge running on up to date Windows 10 Home.

Regards

Andrew

[karstenp94301365]

I am a new user of the Adobe Support Community.

I asked a question and a kind user gave me an answer. But:

When I try to reply "Preview" does not appear (hanging) and nothing happens when hittinng "Post".

I thought I had missed some information about how to use this forum..

Have I missed something?

[AGMillhouse]

Seems to be a problem that has existed for 2 years, if not more. You would think they would have sorted this problem by now. The replies to my original post have answered my query pefectly and wish to thank them for their help but clearly cannot do so.

Very frustrating.

Andrew

[karstenp94301365]

Thanks Andrew - I´m not alone...

As I see it the Support Community is not of any use as the problem prevents clarification/discussion of a subject..

Karsten

[karstenp94301365]

Strange - The Reply function is OK Here

[AGMillhouse]

Just about to post exactly that.

Weird

[Abambo]

How did you reply to this post?

[AGMillhouse]

Abambo.

It seems the issue is replying to the original 2 post against my topic from Jim Wilde and JimHess. I have been able to reply to subsequent messages from others users and also additional messages from JimHess, mentioned above.

Regards

Andrew

[karstenp94301365]

Hit "Reply"

Write the answer

Check preview

Send

Exactly what did not work before.....

[Sil.C]

Hi all, could you share examples of posts where this happened? Do you get any error messages? What's the exact behaviour, posting and nothing's there with no warnings?

[AGMillhouse]

• Hi Silvia
• Hit the reply button, type the message and hit post. Then nothing happens. No message.
• Regards
• Andrew

[karstenp94301365]

Same problem here.

Morover, the preview (before sending) is "hanging".

Karsten

[karstenp94301365]

I made a copy of the text and pasted i into a new post.

No problems with the new post:

https://community.adobe.com/t5/bridge/how-to-disable-bridge-2021-cache-sharing-version-2/td-p/120505...

Karsten

[karstenp94301365]

As I remember:

When resending  the message somthing like "cleaning up html" was shown...

[AGMillhouse]

LIGHTROOM CLASSIC CC AND LIGHTROOM CC IN THE CLOUD

KEEP trying to post to a reply on this post but nothing happens with no message. 

[Sil.C]

@karstenp94301365 I was able to merge your new post onto your previous one.

@AGMillhouse I was able to reply to the post you mention.

Can you both try different browsers or incognito mode and see if you're able to reply to both your posts that way? Thanks!

[karstenp94301365]

I just made a test reply to the original post without any problem.
I see my test reply also in Version 2 without having replied to that...???