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URGENT NOTIFICATION: Beware of fraudulent support requests

New Here ,
Mar 19, 2016 Mar 19, 2016

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I fell for this this morning. Any suggestions on what actions I should take?

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correct answers 1 Correct answer

LEGEND , Mar 19, 2016 Mar 19, 2016
If you gave any personal information, then change your passwords etc. - and contact Adobe Customer Care if you think the scammer has accessed your account.How were you contacted, and what was the scammers username?

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LEGEND ,
Mar 19, 2016 Mar 19, 2016

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If you gave any personal information, then change your passwords etc. - and contact Adobe Customer Care if you think the scammer has accessed your account.

How were you contacted, and what was the scammers username?

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New Here ,
Mar 19, 2016 Mar 19, 2016

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I used my phone with Skype instead of my computer. I've since deleted Skype from my phone and computer. If I use it in the future I'll create a new account.

Thanks for the info. I was a little impatience this morning.

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New Here ,
Mar 19, 2016 Mar 19, 2016

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This is the name that contacted me: Desk.Paul Harris

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Adobe Employee ,
Mar 21, 2016 Mar 21, 2016

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Hi 724Darkmoon,

Thank you for reporting this- we have deactivated this user.

Thanks again,

Madison

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