URGENT NOTIFICATION: Beware of fraudulent support requests

[724Darkmoon]

I fell for this this morning. Any suggestions on what actions I should take?

[Dave Merchant · Accepted solution]

If you gave any personal information, then change your passwords etc. - and contact Adobe Customer Care if you think the scammer has accessed your account.

How were you contacted, and what was the scammers username?

[724Darkmoon]

I used my phone with Skype instead of my computer. I've since deleted Skype from my phone and computer. If I use it in the future I'll create a new account.

Thanks for the info. I was a little impatience this morning.

[724Darkmoon]

This is the name that contacted me: Desk.Paul Harris

[MadisonLeupp]

Hi 724Darkmoon,

Thank you for reporting this- we have deactivated this user.

Thanks again,

Madison