Valid or scam email

[Guest]

Is mail@email.adobe.com an Adobe email address or a scam?

[Nancy OShea]

What is your real concern? It matters little from where the email pretends to be.  Bogus emails typically use a fake return address anyway. 

[Guest]

I don't understand your question. The implied concern in wanting to know whether an email address is valid or a scam is always whether it's safe to click on the links in the email.

[Nancy OShea]

As I said, it could be real or it could be faked.  There's no possible way to tell from the return address.

You should always remain skeptical of anything you don't trust.

Do you have any other concerns?

[Guest]

Where can I get a list of valid Adobe email addresses?

[Nancy OShea]

There is no such list.  If you have concerns about an email you received pretending to be from Adobe, feel free to report it to phishing@adobe.com.

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Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
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3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

[Guest]

Thank you.

[Nancy OShea]

You're welcome.

[Test Screen Name]

It's really important to know, you CANNOT decide if an email is genuine by looking at the address. Really, you can't. It can be faked in seconds.

It's just the same as if you got a letter and wanted to know it was genuine, you could not decide by looking at the address on the letter.

Yes, there ARE scam emails from people trying to steal your password, and worse. 

Yes, they could be from mail@email.adobe.com 

Yes, mail@email.adobe.com could also be genuine messages.

Yes, a message from mail@email.adobe.com could be a fake, which exactly copies a genuine message (but with different links).

NEVER click on links in email, ever, no matter how genuine they seem to be.

[Guest · Accepted solution]

Thank you! Your explicit response is most appreciated. I wasn't making the connection to someone copying a genuine message but inserting their own links. Brain freeze! I forwarded the email to phishing@adobe.com. Thanks again. Stay safe.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[phums_0081]

failed payment i am not happy at all im reporting adobe im confused you keep on taking money from my account i ended my trail long time ago and youll stilltaking money out of my account im -R138 rand because of youll i want my money back im really mad

[kglad]

@phums_0081 

these are user forums.