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we're under attack!!

Community Expert ,
Dec 29, 2012 Dec 29, 2012

how or where do we report this? we have 5 pages of this post in the Illustrator forum

http://forums.adobe.com/community/illustrator/illustrator_general?view=discussions#/

underAttack.PNG

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correct answers 1 Correct answer

LEGEND , Dec 29, 2012 Dec 29, 2012

Carlos, there are two ways, that are complementary:

1. When you open one of those messages, go to the Actions sidebar, click on the Report Abuse button

abuse.JPG

and follow the easy instructions. As soon as a mod sees your report, that specific message will be deleted (as well as any similar ones the mod may notice at the time).

2. Open the profile of the author of the message, and copy his URL from the bar at the top of your browser:

report.JPG

Then go to the Spam report thread,

http://forums.adobe.com/thread/1056334?tstart=0

...
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LEGEND ,
Dec 29, 2012 Dec 29, 2012

Carlos, there are two ways, that are complementary:

1. When you open one of those messages, go to the Actions sidebar, click on the Report Abuse button

abuse.JPG

and follow the easy instructions. As soon as a mod sees your report, that specific message will be deleted (as well as any similar ones the mod may notice at the time).

2. Open the profile of the author of the message, and copy his URL from the bar at the top of your browser:

report.JPG

Then go to the Spam report thread,

http://forums.adobe.com/thread/1056334?tstart=0

and post there the offender's URL. This will allow furum-admin to ban the offender even if the message(s) have already been deleted by a mod.

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Community Expert ,
Dec 29, 2012 Dec 29, 2012

Carlos,

What Claudio said, except that in this case I believe it is better to link to the thread because of the seemingly endless number of screen names/accounts.

The Spam thread is probably the better, and more manageable option here.

In any case, hi Carlos, hi Claudio.

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LEGEND ,
Dec 29, 2012 Dec 29, 2012

Hi, Jacob, I did not notice your message when I posted my last one.

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Community Expert ,
Dec 29, 2012 Dec 29, 2012

Thank you very much for coming to our rescue, Claudio.

All is well now.

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LEGEND ,
Dec 29, 2012 Dec 29, 2012

The flood of spam that hit the site over the past 12 hours has now stopped and we're working hard to remove the fake accounts (over 1000 of them...). It will take a short while longer to clear up all the messages.

Please don't bother reporting any more posts - we know about them already.

Apologies to anyone whose use of the site has been affected, and of course you should NOT follow the link in the spammer's messages

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LEGEND ,
Dec 29, 2012 Dec 29, 2012

Good to know that, Dave. I don't envy you guys trying to delete all those messages and eliminate all those acounts. I think I had never witnessed such an explosively massive and heavy attack.

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LEGEND ,
Dec 29, 2012 Dec 29, 2012

Normal service has been resumed

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Adobe Employee ,
Dec 29, 2012 Dec 29, 2012

Thanks to Dave, Jacob, and all the other moderators who -- as always -- volunteer their time to make these forums a better place for everyone.

I really appreciate it!

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LEGEND ,
Dec 29, 2012 Dec 29, 2012

Warmest thanks to all of those who did the miracle in such a short time.

If we ever experience a similar massive attack, couldn't some of us plain participants be granted temporary and limited powers to collaborate in the cleanup?

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LEGEND ,
Dec 29, 2012 Dec 29, 2012

There's usually a moderator floating about 24/7 as we have people scattered through the timezones; but it's Holiday season so allowance must be made for the effects of turkey and fruitcake (often mixed, which is never the best idea).

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Community Expert ,
Dec 29, 2012 Dec 29, 2012

Thank you very much Dave, and any other moderator that may have taken part in saving us this time.

the effects of turkey and fruitcake (often mixed, which is never the best idea)

I believe the effects of the mixture are worst when the poster is the fruitcake.

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Mentor ,
Dec 29, 2012 Dec 29, 2012

He/she could be the turkey .

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Mentor ,
Dec 29, 2012 Dec 29, 2012

Turkey  Uck!

We had Fresh Ham.  And OrangeSlice Candy Cake or fresh Coconut Cake. The only thing Fruit case is good for is to use as a doorstop.

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LEGEND ,
Dec 29, 2012 Dec 29, 2012

Carlos, I have just done both things, but it won't hurt if you do them again...

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Community Expert ,
Dec 29, 2012 Dec 29, 2012
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Community Expert ,
Dec 29, 2012 Dec 29, 2012

thanks guys for such amazing job, I'm back to see the first flood was deleted and as Jacob said there's a new one coming in.

Dave, how is the deletion handled? just curious, is it manual or do we have crew bots fighting spamming bots?

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Community Expert ,
Dec 29, 2012 Dec 29, 2012

Manual!

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Community Expert ,
Dec 29, 2012 Dec 29, 2012

thanks, props to the Mods

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Community Expert ,
Dec 29, 2012 Dec 29, 2012

Adobe Reader forum is now under the same spam flood...

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LEGEND ,
Dec 29, 2012 Dec 29, 2012

It's being dealt with... again.

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LEGEND ,
Dec 29, 2012 Dec 29, 2012

Thanks for your attention to this.  Saw a bunch of that crap in the Photoshop forum last night.

-Noel

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LEGEND ,
Dec 29, 2012 Dec 29, 2012

Now they are at the InDesign forum as well...

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LEGEND ,
Dec 29, 2012 Dec 29, 2012

I can only imagine they're trying to get that stupid website boosted in Google's rankings - probably for pay.

Someone needs to find and post the street address of these idiots.

-Noel

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LEGEND ,
Dec 29, 2012 Dec 29, 2012

We know where the spam is coming from and it's being handled, can't say more than that.

Again, apologies for the inconvenience caused to those trying to use the forums.

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