> some drive-by posters give brilliant advice without the need for a tag. And bad advice is soon jumped on by those who do know what they are talking about!
No one doubts that excellent advice is given by all sorts of people. However, bad advice doesn't always get jumped on - at least not in the Dreamweaver forums, which have a very high volume of posts. Unlike "hosts" in the Adobe forums, Community Experts in the former MM forums don't act as moderators. We're there to participate in the discussion on equal terms with everyone else, but our special relationship with Adobe makes it easier to escalate problems to the relevant Adobe manager. For example, the other day I alerted the Dreamweaver QE team about a potential conflict with the beta of Safari 4. An engineer is now working with the person who first reported the problem. Dreamweaver incorporates a version of the WebKit engine that also runs Safari, so this has potential implications not just for one individual, but anyone who uses the program.
> Knowing the application itself is only part of it.
It's also only part of being recognized as a Community Expert.
This antagonism towards a title that Adobe has chosen to give certain people sounds like inverse snobbery tinged perhaps with a hint of jealousy. It has never caused problems on the former Macromedia side. Originally, there were unpaid Evangelists. That system was later transformed into Team Macromedia, and subsequently became Adobe Community Experts. But let's get it straight: this isn't just a former Macromedia thing: there are many Community Experts who represent Photoshop, InDesign, Illustrator, Acrobat, and other programs from the original Adobe lineup.
Community Experts receive certain benefits from Adobe (http://www.adobe.com/communities/experts/faq.html). So, I think it's better to be open about our relationship with Adobe. Some people think we're Adobe stooges. We're not: a lot of vigorous debate goes on between Community Experts and Adobe officials. Whether you trust us or not is up to you, but at least you'll know who we are. You might also find out that a lot of people you have been slagging off as a group turn out to be the very experts you already look up to in the forums.
Public identification also means a Community Expert is likely to be more careful in the advice he or she posts online. But we all make mistakes from time to time. When somebody points out an error in one of my posts or suggests a better way of doing something, that's fine by me. I post a public acknowledgment, thanking the person for putting me straight.