When cropping profile picture, the crop box and the preview are not the same

[NormanStormin]

Here's a screen shot.

Makes it impossible to frame a profile pic correctly

 

[LinSims]

Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

[NormanStormin]

This is to do with the Adobe Support Community forums. As in my screen shot

[Nancy OShea]

I assume you're asking about your Community forum profile picture.  And yes, I agree.  Mine has never been right since the first day Khoros was launched.    It's a bad crop of a grossly distorted image which is nothing to be proud of 😞

[NormanStormin]

Yes, that's exactly it.

Not just me then 🙂

[Amebr · Accepted solution]

It looks like this issue:

https://community.khoros.com/t5/Khoros-Communities-Product/Avatar-cropper-not-working-properly-do-yo...

[John T Smith]

This forum software is rented, not written by Adobe... if you want an accurate crop you need to use Photoshop

[Nancy OShea]

This forum software is rented, not written by Adobe... if you want an accurate crop you need to use Photoshop

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I don't think you understand the problem.  This has nothing to do with the image.  The problem is what the Khoros forum software does to them.  And no amount of Photoshopping can mitigate it.