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where to report / denouce scam email from fake "adobe support"

Explorer ,
Oct 08, 2022 Oct 08, 2022

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Dears:
yesterday I was desperatly looking for an info on how to download an old version of Premiere.
I got several emails from a fake "Team Adobe" account.
I know its scam cause they got in touch with me via private message, trying to sell expensives versions of Premiere, even though I'm already a costumer, and those versions would never fit my High Sierra.
They are still sending me mesages via email, and I can tell, it is not a "protocol comunication".
How can I report them?
Thank you very much

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correct answers 2 Correct answers

Community Expert , Oct 08, 2022 Oct 08, 2022

thank you for that post (and hello, again).

 

you can report here, http://www.adobe.com/genuine.html

 

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Community Expert , Oct 08, 2022 Oct 08, 2022

@gabibadu 

 

In addition, you can report the scammer as soon as you see his/her/its post. Under the Trash can is a second set of three dots. Click the three dots (menu) and choose "Report as inappropriate".

 

1A307FC2-523F-4F22-8A4B-1B4061274391.jpeg

 

Jane

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Community Expert ,
Oct 08, 2022 Oct 08, 2022

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thank you for that post (and hello, again).

 

you can report here, http://www.adobe.com/genuine.html

 

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Community Expert ,
Oct 08, 2022 Oct 08, 2022

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@gabibadu 

 

In addition, you can report the scammer as soon as you see his/her/its post. Under the Trash can is a second set of three dots. Click the three dots (menu) and choose "Report as inappropriate".

 

1A307FC2-523F-4F22-8A4B-1B4061274391.jpeg

 

Jane

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Community Expert ,
Oct 08, 2022 Oct 08, 2022

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@jane-e , these were emails, not forum posts.

 

@gabibadu , if you're still getting emails, mark one as spam so future emails from that address go directly to spam

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Community Expert ,
Oct 09, 2022 Oct 09, 2022

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@kglad what Jane posted above is from the Private Messages option

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Community Expert ,
Oct 09, 2022 Oct 09, 2022

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@gabibadu wrote:

I know its scam cause they got in touch with me via private message, How can I report them?


 

Thank you @Ged_Traynor . I can see that I wasn't clear. The three dots being the way to report them in a PM also isn't very clear. 😊

 

Jane

 

 

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Community Expert ,
Oct 09, 2022 Oct 09, 2022

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oh, my error.

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