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why do you consistently fail to upload a small (89k) jpeg picture to my profile at your website?

Guest
Dec 05, 2015 Dec 05, 2015

​why do you consistently fail to upload a small (89k) jpeg picture to my profile at your website?

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John T Smith Community Expert
Community Expert ,
Dec 05, 2015 Dec 05, 2015

What error message do you see?

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Guest
Dec 06, 2015 Dec 06, 2015
In Response To John T Smith

"Upload failed, please try again"!

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John T Smith Community Expert
Community Expert ,
Dec 06, 2015 Dec 06, 2015
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In Response To Deleted User

I checked both the links below and do not find a profile picture size description, so my only suggestion is to use a smaller picture

User Manual for the Adobe Community (the forums) https://forums.adobe.com/docs/DOC-4714

-or http://docs.jivesoftware.com/jive/7.0/community_user/index.jsp

Also, be sure the picture is RGB, not CMYK

You might also click this pre-populated Google link to read about profile picture size

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