• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

why do you consistently fail to upload a small (89k) jpeg picture to my profile at your website?

Guest
Dec 05, 2015 Dec 05, 2015

Copy link to clipboard

Copied

​why do you consistently fail to upload a small (89k) jpeg picture to my profile at your website?

Views

421

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 05, 2015 Dec 05, 2015

Copy link to clipboard

Copied

What error message do you see?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Dec 06, 2015 Dec 06, 2015

Copy link to clipboard

Copied

"Upload failed, please try again"!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 06, 2015 Dec 06, 2015

Copy link to clipboard

Copied

LATEST

I checked both the links below and do not find a profile picture size description, so my only suggestion is to use a smaller picture

User Manual for the Adobe Community (the forums) https://forums.adobe.com/docs/DOC-4714

-or http://docs.jivesoftware.com/jive/7.0/community_user/index.jsp

Also, be sure the picture is RGB, not CMYK

You might also click this pre-populated Google link to read about profile picture size

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines