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1

Why have I received 254 (and still counting) emails from Adobe today?

Participant ,
Jan 11, 2023 Jan 11, 2023

So I'm guessing this has somethng to do with the Feature Request being merged into the regular forums. I had notifications set to on for the old system but I never actaully got any and just brushed it off as a broken feature. Well today I seem to be getting every notifcation I  never got before going back a few years. I just  got another 12 while typing this. 

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correct answers 1 Correct answer

Participant , Jan 12, 2023 Jan 12, 2023

They've stopped for now! They were all sent yesterday and also the comments they were notfying me of were all listed as being made yesterday even though they were clearly from years ago. I saw your other reply to me on another thread and that others are getting this too, thanks for your help. This was definitly the Migration of UserVoice over messing somthing up for abunch of us. 

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

 

click your upper right icon > my follows and untick everything you don't want to follow

kglad_0-1673480513040.png

 

 

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Participant ,
Jan 11, 2023 Jan 11, 2023

Thank you, i'll try that. But wanted to follow these threads, I just didn't want 5 years of notifications all in one day. 

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Participant ,
Jan 11, 2023 Jan 11, 2023

Actaully i just tried and none of the threads I'm getting emials for are listed as me following.

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

what are the emails regarding?

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Participant ,
Jan 11, 2023 Jan 11, 2023

Old feature request threads I posted on. 

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

and those threads are not listed on your "my follows" page?

 

if not, you could go to your account settings > notifications:

 

kglad_0-1673483614862.png

 

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Participant ,
Jan 11, 2023 Jan 11, 2023

Yea they are not listed under my follows page.  I turned off all emails so lets see if that works....

 

Nope I just got 2 lol. 4...

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

rhey may have been in transit.  it'll probably take hours to see if they stop.

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Participant ,
Jan 11, 2023 Jan 11, 2023

I'm up to 558.

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Community Expert ,
Jan 12, 2023 Jan 12, 2023

are you still getting new ones?

 

if so, what date were they sent (not received)?

 

and if so, google your email client and how to automatically sequester emails from a designated domain into a designated folder.

 

 

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Participant ,
Jan 12, 2023 Jan 12, 2023

They've stopped for now! They were all sent yesterday and also the comments they were notfying me of were all listed as being made yesterday even though they were clearly from years ago. I saw your other reply to me on another thread and that others are getting this too, thanks for your help. This was definitly the Migration of UserVoice over messing somthing up for abunch of us. 

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Community Expert ,
Jan 12, 2023 Jan 12, 2023

hopefully that's the end of it.  on that other thread i flagged an adobe employee to see if they could supply any info.

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Community Beginner ,
Jan 11, 2023 Jan 11, 2023

294 so far for me today, what is going on??

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Community Beginner ,
Jan 11, 2023 Jan 11, 2023

18 more since I posted and turned off all notifications 

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

i follow 5 foruns so i get hundreds every day, but i don't exactly know what you're getting and why it just started.

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Explorer ,
Jan 11, 2023 Jan 11, 2023

I'm receiving hundreds of emails every hour from the Community Forum despite my notification settings being completely turned off.

 

Adobe support have no idea what to do and told me to post on the forum about this...

 

I've received 600 emails since 10:30am and I have no way of stopping them.

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Participant ,
Jan 11, 2023 Jan 11, 2023

I'm at 606. 

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Community Expert ,
Jan 12, 2023 Jan 12, 2023

sorry @James5FC9  this is apparently more widespread than just you.

 

@Sil.C  do you know who to contact to see if these people can be helped?

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Engaged ,
Jan 12, 2023 Jan 12, 2023

Same.  Every single response to every thread I've ever posted on is now getting sent to me as a "new" notification.

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Community Expert ,
Jan 12, 2023 Jan 12, 2023

Moved to Using the Community forum.

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Adobe Employee ,
Jan 17, 2023 Jan 17, 2023

Apologies for the delay, I have been offline. 

Are you all still experiencing this as of today, @Rob5FE3 , @James5FC9 & @Matt Young ?

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Participant ,
Jan 17, 2023 Jan 17, 2023

No it stopped latter that day. I think it just got to the end of any notfacations I had never recieved from before. 

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Explorer ,
Jan 18, 2023 Jan 18, 2023

Yep this has stopped for me now

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Explorer ,
Jan 26, 2023 Jan 26, 2023
LATEST

I am currently receiving emails for a top I never followed. In my settings I'm currently showing that I'm not following anything. The emails say they are for a "community that you follow." I turned off notifications for communities that I follow (I'm not following any anyway) and I'm still getting the emails.

 

It's for this post: https://community.adobe.com/t5/premiere-pro-ideas/the-new-export-screen-is-clumsy-bulky-and-requires...

 

I'll try to turning off all email notifications.

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