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Why my topics with requests are often closed here?!

Enthusiast ,
Jun 05, 2023 Jun 05, 2023

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show me the community RULES, according to which the topic should be closed if the issue is not resolved

 

it's not the first time my topic is closed without solving the issue!

in addition, it does not allow other users to support me by participating in the discussion

it seems the moderators here just do what they want...

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Community Information , General Feedback

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Community Expert ,
Jun 05, 2023 Jun 05, 2023

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your topics aren't closed. they remain online, open, active and accessible.

 

your topics are often locked (resulting in you no longer being able to add to that thread ) because you're argumentative resulting in your threads deteriorating from some topic to a thread about something that's, at best, tangentially related to the original topic.

 

please prove that you can remain collaborative in this thread and refrain from arguing.

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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Users who violate Adobe Support Community Guidelines risk account termination.  Adobe doesn't do this often unless they see a pattern of abuse

 

Moderators (Adobe Employees & Community Experts) are instructed to lock discussions that have:

a) run their course,

b) gone off topic, 

c) devolved to disrespectful name-calling and/or personal insults (abuse). 

 

Your recent post history below shows only one topic was locked after it was correctly answered on May 30th. It may not have been the answer you were hoping for but it was the correct answer.

https://community.adobe.com/t5/user/viewprofilepage/user-id/3130997

 

There was nothing more to say (a), later remarks were off topic (b).  A Moderator did the right thing by locking it.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Enthusiast ,
Jun 06, 2023 Jun 06, 2023

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what if moderators are pessimists saying "nothing can be changed"?

and are against evolution & users comfort, neither supportive, nor encouraging

 

"2. Be Supportive 

We are a community designed to promote and encourage creative expression and a learning environment. Keep your posts, comments, private messages, and other communications on-topic, constructive, and encouraging".

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jun 11, 2023 Jun 11, 2023

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quote

what if moderators are pessimists saying "nothing can be changed"?

By @Ivan Zajats

 

Then you follow Step 5 and click the Report button. The post will be then reviewed by staff. Their decision is final. If nothing happens, then they think the post is fine. We don't know who they are.

 

5. Report Abuse   

If you ever believe a user is violating the Adobe Support Community Guidelines, you can report it by clicking on the ‘Report’ button below each conversation and providing a brief explanation about why the content violates the Community Guidelines. 

 

Jane

 

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Community Expert ,
Jun 11, 2023 Jun 11, 2023

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Posts can be moved, merged or locked by Adobe employees or other unknown moderators. We don't know who it is. I make it a point to not interfere with what other moderators do as that's not my concern.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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