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Why no more email notification?

Advocate ,
May 26, 2019 May 26, 2019

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I used to get email notification and suddenly I don't very frustrating. 

I've looked everywhere in settings, I don't see the normal enable email notifcation words you see on all easy to deal with forums out there.

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Community Expert ,
May 26, 2019 May 26, 2019

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You should ask that in the Forum Comments area:

Forum comments

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Community Expert ,
May 26, 2019 May 26, 2019

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Open the preferences for your profile:

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Community Beginner ,
Jul 11, 2019 Jul 11, 2019

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LATEST

Thanks for sharing your knowledge base pics. It will be helpful to me.

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Community Expert ,
May 27, 2019 May 27, 2019

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How do I turn on/off e-mail notifications?

  • Click on the arrow next to your avatar.
  • Under Personal, Click on Preferences
  • Turn On/Off each individual set of notifications

If you were receiving copies of forum posts and e-mail notifications suddenly stopped, perhaps the problem is  overly aggressive spam filters on your end.  Also  G-mail likes to send auto generated mail to Social and Promotions tabs until you train it differently.

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Advocate ,
May 28, 2019 May 28, 2019

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Thanks, I don't use Gmail, and my spam software is good, no problems. I'll try the on off trick.

Should those two confusing inbox row be on? I have the off.

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Advocate ,
Jun 07, 2019 Jun 07, 2019

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Still need help on this annoying issue. one of the most difficult forum to deal with in world.

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Enthusiast ,
Jun 12, 2019 Jun 12, 2019

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Hi larry4545,

some weeks ago I had the same issue.

The promlem was, that I had to much unread mails. I marked as unread and everything was working fine. I think, there's a threshold/limit of unread mails.

Just give it a try.

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Community Expert ,
Jun 12, 2019 Jun 12, 2019

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https://forums.adobe.com/people/Klaus+G%C3%B6bel  wrote

The promlem was, that I had to much unread mails. I marked as unread and everything was working fine. I think, there's a threshold/limit of unread mails.

There is no limit on unread mails. There is only a limit on the mailbox size.

Jive (the third party software behind the fora) has sometimes problems to send out mails.

ABAMBO | Hard- and Software Engineer | Photographer

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Enthusiast ,
Jun 12, 2019 Jun 12, 2019

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Sorry!!

Of course I didn't mean unread, but "READ"

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Community Expert ,
Jun 12, 2019 Jun 12, 2019

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https://forums.adobe.com/people/Klaus+G%C3%B6bel  wrote

Of course I didn't mean unread, but "READ"

Well, I suppose your mailbox was full than. Happens from time to time...

ABAMBO | Hard- and Software Engineer | Photographer

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