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Wrong answers getting marked as 'solutions'

Engaged ,
Apr 19, 2022 Apr 19, 2022

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There is a very serious problem with adobe forums - many times a completely incorrect and inappropriate reply gets marked as 'correct answer' - even the original poster can not UNDO this mistake. SO many times some 'fanboi' i believe they are called, writes their *guess* as to why adobe has made some decision, or rather lack of, and manages to mark their apology/excuse as the answer. I have seen many occurrences of people wanting to improve a situation, point out better methods, discuss missing features, deal with clearly overlooked undealt-with mistakes, etc... but they end up having to deal with ignorant fanboi's who get all bent out of shape that the software isnt being called perfect all the time by everybody !! This really hinders progress and development of the software.

Can original posters be allowed to mark down the pointless comments ("it works for me", "my workaround only takes an hour"), or at least allow original poster to refuse "marked as answered" when it CLEARLY is not ?????????

(i can provide MANY examples in just the photoshop forum alone !! a top example is any discussion on MKV containers)

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Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

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Post links here and a moderator can unmark answers as correct if necessary.

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Engaged ,
Apr 20, 2022 Apr 20, 2022

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Thank you for the reply,
Do you see how your suggestion will fix the symptoms but not the problem ?

Of course i can do as you suggest. Obviously, we need to agree on an hourly
rate before i spend time addressing this rampant problem.

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Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

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@WebOfWebs wrote:

There is a very serious problem with adobe forums -


========

I disagree.  While you may not like the replies, that doesn't make the "correct answers" a serious problem.

Just my 2 cents.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Engaged ,
Apr 20, 2022 Apr 20, 2022

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Of course you can disagree - but that doesnt change the fact that many
'correct answers' and not correct. Hours of some work-around is not a
solution to a problem - its a bandaid on the symptoms. And i bet in the
rest of your life you wouldnt accept such behaviour - if you bought a new
car you wouldnt take it to the garage *every* day for workarounds - you'd
demand the underlying problem is fixed... or would you ?!?!?

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Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

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@WebOfWebs wrote:

Can original posters be allowed to ... refuse "marked as answered" when it CLEARLY is not ?

...i can provide MANY examples...


The original poster should be able to mark or unmark an answer as correct. The exception is when the post is locked, which is likely to happen when the original poster fails to follow community guidelines to be kind and respectful and begins to insult other posters. An example can be found in your most recent post on the Photoshop forum.

 

Jane

 

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Engaged ,
Apr 20, 2022 Apr 20, 2022

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Nice of you to totally ignore the facetious and antagonistic comments that
i replied to. That thread is actually a very good example of the failings
of adobe forums. People who really shouldn't be speaking are wasting user's
time with pointless defence of some problem. while that seems acceptable to
you, some of us are simply not interested in adobe apologists - it doesnt
help anyone. So when the apologists marks their own failures as 'correct'
its a problem...

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