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4/15 Forum Upgrade- ask your Jive 8 questions here!

Adobe Employee ,
Apr 11, 2016

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We're upgrading the forums on 4/15 at 10pm PDT. The user interface will be a bit different (see a brief overview). If you have any questions or issues after the upgrade, please report them and ask them here!

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4/15 Forum Upgrade- ask your Jive 8 questions here!

Adobe Employee ,
Apr 11, 2016

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We're upgrading the forums on 4/15 at 10pm PDT. The user interface will be a bit different (see a brief overview). If you have any questions or issues after the upgrade, please report them and ask them here!

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Apr 11, 2016 0
LEGEND ,
Apr 11, 2016

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Is the same forums that the prerelease programs are moving to? (Crosses fingers)

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Apr 11, 2016 0
Adobe Employee ,
Apr 11, 2016

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Hey Brad,

I'm not sure- we're currently on Jive 7 here and are just upgrading to 8, so things won't be too, too different. Does anyone know which software the prerelease forum uses? I'm unfortunately not familiar with the prerelease forums!

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Apr 11, 2016 0
LEGEND ,
Apr 11, 2016

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Sounds like it isn't. The prerelease forums don't mention Jive. Too bad. 😞

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Apr 11, 2016 0
Adobe Employee ,
Apr 14, 2016

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Hey Madison,

Will the new upgrade include any sort of backend private tagging section for bug numbers, keywords, or other links?

Regards

PG

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Apr 14, 2016 0
Adobe Employee ,
Apr 16, 2016

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Hey Pete- not that I'm aware of I'm afraid!

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Apr 16, 2016 0
Adobe Employee ,
Apr 16, 2016

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Alright- addressing a few items brought up here:

  1. Fixed width- I'll ask the team internally about this!
  2. Badges not matching- this is actually as designed in the Top Participant widget. The top participant widget shows points for just that individual forum, the hover card shows points in all forums.
  3. Padding under status level (rockstar) text: great feedback! Adding to list
  4. Confusion surrounding posting a new discussion- we're getting lots of feedback on this and will see if there's anything we can do to make the process more clear. To start- there's a new section at the bottom of the pages with the new layout (all spaces should be getting updates/this new layout by the end of the week) to start a new discussion (for example: Downloading, Installing, Setting Up )
  5. There is a staff badge, it's just the red A instead of the orange Staff text: Screen Shot 2016-04-16 at 9.12.58 PM.png
  6. Jeff Almasol​ - since the Character Animator space is a bit more customized, would you like to sync up Monday to review the changes? You're the space owner, correct? Let me know and I'll set something up!

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Apr 16, 2016 0
Valorous Hero ,
Apr 16, 2016

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Hi Madison,

The look and feel of the forums is a great change. Especially using a mobile device. I haven't checked the page weight using a mobile device yet. The desktop version's weight went up from the mid 6 megabytes range to just above 7 Meg's though. The desktop weight and mobile weight was previously the same.

That's a lot of weight if someone is on a limited data plan. While I am not around as much these days, I do usually do so using a mobile device unless I need to look at an example file or provide one.

To make things worse, if I am out of the office and read a message I intend on providing a sample file for or first download their sample, I then use the mobile hotspot and connect to it via the laptop. I can rack up quite a lot of data usage just for helping one user.

I am hoping that the new format is truly more mobile friendly in this regard.

Thanks for reading.

Mike

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Apr 16, 2016 0
Adobe Community Professional ,
Apr 16, 2016

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In my opinion the new software is terrible. Why on earth do I have to always click the Content link to see all the posts? I come here to help other users and to learn from other posts that have been answered. The now standard view of the LR forum only shows around 10 posts.

That means I won't be coming here as often as I did. So please change this for the good of the forums.

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Apr 16, 2016 0
New Here ,
Apr 21, 2016

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First time user, having a job finding my way around.

I have a question, not able to find where to post it.

Question = Quicktime support has been stopped what will be the alternative for Adobe After Effects?

william.halsey@hotmail.co.uk

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Apr 21, 2016 0
Adobe Community Professional ,
Apr 16, 2016

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Hi Madison,

I had a jolt when I logged-in to the new forum today .

I'm all in favor of Mobile friendly, better search and faster performance.  These are all positive things which I'm happy to see added to the forums.

On my HiDef display, I keep my browser text size fairly large to see better. My settings threw the new JIVE forum into Mobile mode which I discovered later is very different from Desktop mode. 

Being in Mobile mode, I was utterly confused, couldn't find an Editor & had one heck of a time finding the create new Discussion link.  From a usability standpoint, I think that creating a new Discussion needs to be more prominent; not hidden under Actions.

I also think the UI/UX designers got a few things bassackwards by de-emphasizing Badges and ultra-emphasizing the point system (Shields).  You certainly don't need to be an expert contributor to earn points.  Stars made a bit more sense. But an arbitrary shield with a  4, 5, 6, 7... has little or no meaning to people.   Why is it so prominent? 

Nancy O.

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Apr 16, 2016 1