Adobe North America on vacation?

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Apr 11, 2009

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I just received the following auto-reply shortly after sending John Cornicello an email he requested from me. (11 April 2009, 4:45am EDT)

"Adobe North America is taking a little Spring Break. We will be out of the office until April 20. I will return your email then if appropriate.

So if you don't see any responses in this forum from him or any other employees for a while, that may explain it.

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Adobe North America on vacation?

Contributor ,
Apr 11, 2009

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I just received the following auto-reply shortly after sending John Cornicello an email he requested from me. (11 April 2009, 4:45am EDT)

"Adobe North America is taking a little Spring Break. We will be out of the office until April 20. I will return your email then if appropriate.

So if you don't see any responses in this forum from him or any other employees for a while, that may explain it.

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Apr 11, 2009 0
LEGEND ,
Apr 11, 2009

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I will return your email then if appropriate.

Do they mean reply to ... ?

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Apr 11, 2009 0
Advocate ,
Apr 11, 2009

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Oh well, it's better then nothing

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Apr 11, 2009 0
LEGEND ,
Apr 11, 2009

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Kath-H wrote:

Oh well, it's better then nothing

Don't be so Dotty! 

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Apr 11, 2009 0
Contributor ,
Apr 11, 2009

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I can only assume that the vacation means that we'll be living with the forums exactly as they are for the next 10 days or so with no further tuning or tweaks.

It also mean that the people who don't read this thread will probably continue to ramp up their ranting about Adobe being unresponsive when they get no replies to their complaints or suggestions.

yay.

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Apr 11, 2009 0
LEGEND ,
Apr 11, 2009

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I can only assume that the vacation means that we'll be living with the forums exactly as they are for the next 10 days or so with no further tuning or tweaks.

Maybe the dev team isn't from the US

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Apr 11, 2009 0
Mentor ,
Apr 11, 2009

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Probably from India ?

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Apr 11, 2009 0
Contributor ,
Apr 11, 2009

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nope, they would have been on holiday, not vacation! 

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Apr 11, 2009 0
Apr 11, 2009

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Phos±four dots wrote:

I can only assume that the vacation means that we'll be living with the forums exactly as they are for the next 10 days or so with no further tuning or tweaks.

Not sure I follow. I haven't been in the office since Tuesday. We have this "internet" thing that let's us access things from remote places. You've already seen forum changes in the email headers and content templates since afer office hours last night.

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Apr 11, 2009 0
Explorer ,
Apr 11, 2009

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Not sure I follow. I haven't been in the office since Tuesday. We have this "internet" thing that let's us access things from remote places. You've already seen forum changes in the email headers and content templates since afer office hours last night.

Since you are there, would you mind just putting everything back the way it was and then you can go home.

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Apr 11, 2009 0
Contributor ,
Apr 11, 2009

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John Cornicello wrote:

Not sure I follow. I haven't been in the office since Tuesday. We have this "internet" thing that let's us access things from remote places. You've already seen forum changes in the email headers and content templates since afer office hours last night.

Well, I wasn't sure I was following either, John.

I'd gotten a couple replies from you over the past few days—which was great—and then early this morning I got that auto-reply I quoted. It took me by surprise, because I didn't know how to interpret the extent of exactly what "We're on Spring Break until the 20th" meant.

Sure, I understand remote access, but to me, "taking a break" and "out of the office for the next 11 days" carries the connotation of "I'm gonna be at the beach working on my Margarita collection" or "I'll be up in the Rockies fishing for native trout." And who really would want to take a break from that just to check in and see what fresh complaints have cropped up here?

Something tells me, though, that by the time you all get this thing wrangled about as well as it's gonna get, you'll all be ready for a nice long meeting with refreshments and fly rods!

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Apr 11, 2009 0
Apr 11, 2009

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Phos±four dots wrote:

I'd gotten a couple replies from you over the past few days—which was great—and then early this morning I got that auto-reply I quoted. It took me by surprise, because I didn't know how to interpret the extent of exactly what "We're on Spring Break until the 20th" meant.

Why not reply to the email and ask about instead of trying to start a panic in the forums? Makes me have question intentions.

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Apr 11, 2009 0
Contributor ,
Apr 11, 2009

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John Cornicello wrote:

Why not reply to the email and ask about instead of trying to start a panic in the forums? Makes me have question intentions.

Here's exactly why, John:

When I've gotten auto-reply messages like that from any number of friends and businesses, it pretty much has always indicated that they're on vacation and won't be dealing with business until they get back, unless it's some kind of major emergency. Since the email I sent to you had no sense of emergency about it, I pretty much expected that if I replied to your auto-response, that I'd simply get another auto-response in return.

My reason for starting this thread and quoting your auto-reply was just meant to let everyone here know what was up IN CASE there were no replies or responses from Adobe employees.

I'd feel that given the wording of the reply, it wasn't an unfair assumption to make that you were on a real "Spring Break." And I also felt a little startled that a general announcement hadn't been made to that effect.

My apologies if this thread caused YOU any concern, I was merely trying to head off any panic and concern among my fellow users here.

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Apr 11, 2009 0
Engaged ,
Apr 11, 2009

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And they are so easily panicked.

Now using Affinity Photo

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Apr 11, 2009 0
Cindy- LATEST
Explorer ,
Apr 11, 2009

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And they are so easily panicked.

Wada ya mean? What happened? OMG!!!! Something... I feel it!! Breath....breath.....I'm light headed....

Oh that's right! The worst already happened. On the 5th I think it was.

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Apr 11, 2009 0
Contributor ,
Apr 11, 2009

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Phos±four dots wrote:

I just received the following auto-reply shortly after sending John Cornicello an email he requested from me. (11 April 2009, 4:45am EDT)

"Adobe North America is taking a little Spring Break. We will be out of the office until April 20. I will return your email then if appropriate.

So if you don't see any responses in this forum from him or any other employees for a while, that may explain it.

Adobe is giving their economy a week's break. But Jive is working... and they are the folks doing the fixing. I expect that communication lines are still open between them, and we'll be hearing from them, tho likely less often, at least out front.

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Apr 11, 2009 0
Contributor ,
Apr 11, 2009

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oh, even better!  Adobe is gone, but Jive and their jive software is still "working". 

Forgive me if I am skeptical that *anything* will be done during the "ecomony break" for Adobe.  I would imagine that Jive won't do *anything* to the forum boards without the expressed permission of Adobe.

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Apr 11, 2009 0
Mentor ,
Apr 11, 2009

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They've been on Vacation Since the moved to the Jive software.

<img src="http://www.milbut.org/smilies/roflol.gif">

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Apr 11, 2009 0
Explorer ,
Apr 11, 2009

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This is halarious. You guys talk as if they are ever going to do anything.

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Apr 11, 2009 0
LEGEND ,
Apr 11, 2009

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hope dies last

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Apr 11, 2009 0
Mentor ,
Apr 11, 2009

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It would be except the reality is a big company such as Adobe does what they want to and don't give a rats behind what we want. As long as they can get money for products, and take care of you for the 30 days required for the warranty, is all that matters.

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