Adobe Spark Not Saving

[darrionb28349017]

Hi Everyone,

I am trying to save a YouTube thumbnail in Spark. The screen shows a continually rotating "Saving Your Post" window. It's been going like this for some time. The same thing happened last night and I lost my entire project. Is there any way to save my project?

[John T Smith · Accepted solution]

Spark support is at https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark
-the above link has a full page of over 90 links for help articles
-also https://community.adobe.com/t5/get-started/adobe-spark-helpful-resources/td-p/11003736?page=1
-also https://fonts.adobe.com/collections/spark-font-pack
-also https://blog.adobespark.com/2019/06/10/stand-out-with-sparks-new-premium-templates/

[darrionb28349017]

Thank you,  I have now submitted a ticket there as well.

[defaulte9zse9xztvdt]

Sorry to hear, same happended to me. Spark is just terrible and should go back into development 🙂

[Ko.Maruyama]

The work that you've created automatically saves to your creative cloud account. You can check by going back to the home pages of express (spark) and viewing the projects. It's a good idea to sync to the cloud to store your projects/data. You can access them from other devices as well.

When publishing a project, make sure to stay on the page while it's creating the published work.

Depending on the size yof your video and speed of your connection, it can take some time to upload.

I recommend doing a really short test to make sure it is linking to the correct YouTube account and can publish something (even 1-2 seconds) long.

Even if your published output fails, your project should still show up on your home page under the "Projects" tab (button).