after update win 10 to 1903 GPU card not working

Explorer ,
Oct 11, 2019 Oct 11, 2019

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Hi guys;
after updating my win 10 to 1903, I encountered with a deathlike problem. my GPU card not working.
S.O info:
workstation z800

GPU Card: Quadro 5000
I had "377.83-quadro" driver but now not working.
is there any solution.
I would be surprise if it was a free solution.

gratefully
Martinmiciciday

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Adobe Community Professional ,
Oct 11, 2019 Oct 11, 2019

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Try going to HP support and see if they have an updated driver.

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Explorer ,
Oct 11, 2019 Oct 11, 2019

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thaks bro;

I'm there too;

but I would be happy if anybody learn me more experience.

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Most Valuable Participant ,
Oct 12, 2019 Oct 12, 2019

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This community is for help with Adobe software and services only. For general problems with your operating system and hardware, contact the vendor.

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Most Valuable Participant ,
Oct 12, 2019 Oct 12, 2019

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Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

 

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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Adobe Community Professional ,
Oct 12, 2019 Oct 12, 2019

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This is a known Windows problem.  If necessary, restore your computer to a point before the update was installed. 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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