All threads show up as read.

Most Valuable Participant ,
Mar 25, 2011 Mar 25, 2011

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Is the CSS on the site messed up? I'm not getting bolded text for unread threads plus "updated" isn't listed on threads that have been updated.

sample.jpg

But some of the ones I've already visited are a little lighter blue than the others.

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Most Valuable Participant ,
Mar 25, 2011 Mar 25, 2011

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Nevermind.

I logged out and back in again once with no results but doing it a second time cleared it up.

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Most Valuable Participant ,
Mar 25, 2011 Mar 25, 2011

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This seems to be happening in all these forums:

http://forums.adobe.com/message/3570542#3570542

http://forums.adobe.com/message/3570636#3570636

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Most Valuable Participant ,
Mar 25, 2011 Mar 25, 2011

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Thanks Claudio. Noticed those after I posted.


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Most Valuable Participant ,
Mar 25, 2011 Mar 25, 2011

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Aaaaand, it's back again.

At least I got a good 5 minutes in before it broke.

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Most Valuable Participant ,
Mar 25, 2011 Mar 25, 2011

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So logging out and back in multiple times didn't work this time around.


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LEGEND ,
Mar 25, 2011 Mar 25, 2011

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I don't know how helpful it is to say "me too", but I'm seeing the same problem on the Photoshop Windows forum.

-Noel

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Most Valuable Participant ,
Mar 25, 2011 Mar 25, 2011

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Graf,  don't understand why you marked this "question" as Answered. I have yet to see any official or semi-official statement about this problem, which is still with us...

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Most Valuable Participant ,
Mar 25, 2011 Mar 25, 2011

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Sorry. I jumped the gun.

I initially thought it was fixed after loggin out and back in twice but unfortunately that was only a temporary fix. Wish I could remove the "answered" status.

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LEGEND ,
Mar 25, 2011 Mar 25, 2011

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Well, you could always post another new thread, though this one is probably not going to be ignored.

For what it's worth I saw the functionality return very briefly as well.  Maybe they're working on the problem.

-Noel

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Adobe Employee ,
Mar 25, 2011 Mar 25, 2011

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Jive turned off the "Read Tracking" in response to some performance issues. Hoping to get it back on after testing or a fix. Doesn't make me happy.

Lighter blue means that you have visited that link recently, not related to the new/unread messages.

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Most Valuable Participant ,
Mar 25, 2011 Mar 25, 2011

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Thanks! Good to know.

I'm sure it's not making your job any easier.

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LEGEND ,
Mar 25, 2011 Mar 25, 2011

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adobe-admin wrote:

Jive turned off the "Read Tracking" in response to some performance issues. Hoping to get it back on after testing or a fix. Doesn't make me happy.


Whatever you did, it's running snappier than heck!  I've been enjoying my experience with the forum today!

-Noel

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Adobe Employee ,
Mar 25, 2011 Mar 25, 2011

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Read Tracking (identifying threads with new content since you last visit) does have an impact on performance.

Vote time. Which is more important? Read Tracking or Speed? The initial hope with read tracking is that it would do something similar to the old system that kept a high-water-mark for each forum so you could just pick up where you left off. But it never lived up to that.

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LEGEND ,
Mar 25, 2011 Mar 25, 2011

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I'd vote for speed over the read tracking. Obviously both are good, but if the forum gets slow for some odd reason [ha ha] and turning off read tracking makes a measurable difference, then not having it works well for me. I don't find myself using the read tracking at all, really. Sometimes "updated" is handy, but it doesn't seem dependable.

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Most Valuable Participant ,
Mar 25, 2011 Mar 25, 2011

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I would have to say that read-tracking is a neccesary evil. Also the updated notices.

Without those, I'd never be able to keep track or find my way back to threads I've replied in.

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Most Valuable Participant ,
Mar 25, 2011 Mar 25, 2011

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John,

My vote is definitely for Read Tracking over Speed: it gives a more important kind of speed, along with ease.

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Most Valuable Participant ,
Mar 25, 2011 Mar 25, 2011

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I also vote for Read Tracking. The new Firefox gives me shorter loading times, and these times have been very variable these days anyway. I have just experienced a 30 second wait followed by a 2 seconds one.

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Enthusiast ,
Mar 25, 2011 Mar 25, 2011

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Read tracking...provided Jive doesn't screw up something else.  I lost confidence in them a long time ago.

Better yet, get Adobe to dump Jive and then send someone to dpreview.com to see read tracking and speed.

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LEGEND ,
Mar 25, 2011 Mar 25, 2011

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Which is more important? Read Tracking or Speed?

Both.  Turn on the tracking, and GET NEW SERVERS!

(Personally, I haven seen any speed increase today.  I still often have to wait 10 to 20 seconds for the servers to actually do their job and serve the page.)

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Guide ,
Mar 25, 2011 Mar 25, 2011

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adobe-admin wrote:

Read Tracking (identifying threads with new content since you last visit) does have an impact on performance.

Vote time. Which is more important? Read Tracking or Speed? The initial hope with read tracking is that it would do something similar to the old system that kept a high-water-mark for each forum so you could just pick up where you left off. But it never lived up to that.

This is far and away the slowest forum I visit, even now with the read tracking off.  Page loads are especially huge and painful when using a mobile device (>1MB for a single page of text?).

So, a little slower but so you have to visit fewer pages would be my choice.  Turn the read tracking back on, and figure out a way to make each page smaller by a factor of at least 5.

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LEGEND ,
Mar 25, 2011 Mar 25, 2011

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adobe-admin wrote:

Read Tracking (identifying threads with new content since you last visit) does have an impact on performance.

Vote time. Which is more important? Read Tracking or Speed? The initial hope with read tracking is that it would do something similar to the old system that kept a high-water-mark for each forum so you could just pick up where you left off. But it never lived up to that.


All in all, and despite my comment about about the forums seeming exceptionally snappy, I really like being able to see what threads have new info in them, so I'd have to vote for Read Tracking over speed.

-Noel

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LEGEND ,
Mar 26, 2011 Mar 26, 2011

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Read tracking IMO is absolutely priority 1. If you can't distinguish new or updated posts, it gets extremely cumbersome to find them. The update to Jive several years ago was already a huge step backwards. Before that we had clear red flags, making recognition of new or updated posts far easier than in the Jive environment. Snappier performance and Jive are a contradictio in terminis. It is either or. And the last couple of days, not only has the read tracking gone, but at the same time the performance has again gone down the drain. I must say it comes as no surprise, but as usual it starts on a Friday and will not be resolved before Monday or Tuesday.

You are using way outdated Jive software versions. What would you think would happen if your Adobe clients were only using Premiere 6.0, Acrobat 4.0 or Photoshop 7.0 and no CS versions at all? Would that make Adobe happy?

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LEGEND ,
Mar 26, 2011 Mar 26, 2011

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Before that we had clear red flags

https://addons.mozilla.org/en-US/firefox/addon/stylish/

http://userstyles.org/styles/17070/addupdateflag

Of course, the above does depend on read tracking being turned on.  So c'mon Adobe, turn it back on already!

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Guru ,
Mar 26, 2011 Mar 26, 2011

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I definitely vote for restoring the read tracking. I read all messages on indesign scripting forum and I want to be able to discern the difference between read and unread messages.

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