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Annoying new format of emails

Most Valuable Participant ,
Mar 01, 2013

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For the last couple of weeks the format of (some of) the emails I'm receiving from the forums has changed, to the worse.

They now contain a huge and unnecessary black bar at the top:

Snap1.png

Also, because the title of the email contains "Re: " before the name of the thread they no longer become a part of the original email thread, causing my (Gmail) inbox to be filled with messages and making it harder to follow the threads...

Please, reverse this change. It is annoying and cumbersome.

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Annoying new format of emails

Most Valuable Participant ,
Mar 01, 2013

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For the last couple of weeks the format of (some of) the emails I'm receiving from the forums has changed, to the worse.

They now contain a huge and unnecessary black bar at the top:

Snap1.png

Also, because the title of the email contains "Re: " before the name of the thread they no longer become a part of the original email thread, causing my (Gmail) inbox to be filled with messages and making it harder to follow the threads...

Please, reverse this change. It is annoying and cumbersome.

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Mar 01, 2013 0
Adobe Employee ,
Mar 01, 2013

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Working on it. No changes were done on our side, so Jive is having to look into it.

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Mar 01, 2013 0
Most Valuable Participant ,
Mar 02, 2013

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Glad to hear it... It is becoming almost impossible for me to follow the forums like this.

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Mar 02, 2013 0
Most Valuable Participant ,
Mar 02, 2013

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In my opinion, these forums were originally designed to be followed on-line. Cell phone messages came later and have had to try to adapt to old formatting, not very successfully it seems (I have never used them; I work on screen in my computer). Not to mention Jive's notorious lack of capacity to adapt to any changes (or even correct shortcomings), at least in the Adobe forums.

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Mar 02, 2013 0
Adobe Community Professional ,
Mar 06, 2013

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Seems fixed now....

Thank goodness!

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Mar 06, 2013 0
Mentor ,
Mar 01, 2013

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This is an old Problem  I've been reading the forums since we went to drive and depending I suppose what server ends up serving the message all related threads to a subject should always always be threaded.  But more times than not,  all of subject is threaded, none are threaded or some of the subject are and some are not, and sometimes what should be threaded have the Re; before it  and sometimes not. Been like this ever since we've associated with Jive. We never ever had this problem on the old system.  In the past I reported it several times. After I figured out it was falling of deaf ears. I just decide to put up with it. Jive is not going to fix it and has no intrest in doing anything except giving lip service to us.

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Mar 01, 2013 0