Answered?

Most Valuable Participant ,
Apr 26, 2009 Apr 26, 2009

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According to the forum list, this thread is marked as answered:

http://forums.adobe.com/thread/423893?tstart=0

However, the bar over the OP is contradictory:

This Question is                             Answered

1 "correct" answer available (10 pts) 2 "helpful" answers available (5 pts)
             

and all posts are unmarked in terms of stars.

This may be the way forward: we let the software decide and get rid of point giving.

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correct answers 1 Correct Answer

Advocate , Apr 26, 2009 Apr 26, 2009
Jacob, you can mark your original post/question as 'answered' without awarding points to any specific response. The software also marks all questions as 'possibly answered' automatically as soon as *any* response appears.

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LEGEND ,
Apr 26, 2009 Apr 26, 2009

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As I and many others have said, the points system is counterproductive.


It leads to hasty answers or even to people not bothering to read a thread because it's shown as answered on the summary page.

And it is not an accurate reflection of the reliability of the poster.


Remove it!

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Advocate ,
Apr 26, 2009 Apr 26, 2009

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Jacob, you can mark your original post/question as 'answered' without awarding points to any specific response. The software also marks all questions as 'possibly answered' automatically as soon as *any* response appears.

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Most Valuable Participant ,
Apr 26, 2009 Apr 26, 2009

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Kath-H wrote:

Jacob, you can mark your original post/question as 'answered' without awarding points to any specific response. The software also marks all questions as 'possibly answered' automatically as soon as *any* response appears.

Well, I think this makes the system even more unfair and, therefore, useless:

Case 1: User replies with a "class in a forum" type of answer that completely clarifies the issue and gives a full solution to the specific problem. Questioner understands 1/10 of the explanation, but finds that the solution works, marks the question as Answered, and gives no points to the answerer.

Case 2. User replies with a workaround of the type "hit Esc key twice, then keep Shift + Ctrl pressed for 13 secs, and it will work". Questioner tries this, it works for him because a neutrino passes through his CPU at the time, marks the question as Answered, and gives the maximum of points to the answerer.

Do I need to continue?

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Contributor ,
Apr 26, 2009 Apr 26, 2009

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no need to continue,

but I want more points! 

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Advisor ,
Apr 26, 2009 Apr 26, 2009

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Thought you folks might appreciate something an inexperienced and apparently wise OP said in one of their threads on a product forum.

What do I do now about "Helpful Answer" and "Correct Answer?"  This forum has now given me another dilmna [sic] in life...

Message was edited by: Mark A. Boyd

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Enthusiast ,
Apr 26, 2009 Apr 26, 2009

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not bothering to read a thread because it's shown as answered on the summary page.+

bingo. not to mention if it's not on the 1st page it's not getting read because of the back button glitch.

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Most Valuable Participant ,
Apr 26, 2009 Apr 26, 2009

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How come some threads, such as this one, have answer point buttons in each post but those from the OP, and other have none?

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Most Valuable Participant ,
Apr 26, 2009 Apr 26, 2009

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Jacob, could you please give an example of the second case? I'm not sure I'm following you, and I have opened so few threads that I have only seen your first case.

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Most Valuable Participant ,
Apr 26, 2009 Apr 26, 2009

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Ah, Claudio, I just realized that you see them (only) as OP.

It is hard to get used to silly things.

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LEGEND ,
Apr 26, 2009 Apr 26, 2009

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when you make a thread you have the option to set it as a question or not(it's a question by default). If you don't set it as a question then you can't give out points and there's also no "possible answered" bar. The threads that aren't a question don't have a !? in the thread icon. The threads started before the switch aren't marked as questions.

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LEGEND ,
Apr 26, 2009 Apr 26, 2009

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Unless the OP knows what to look for the Answered line is difficult to pick out.  But maybe that is a blessing in some cases.

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Contributor ,
Apr 26, 2009 Apr 26, 2009

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Concerning the points system, my question is; "What's the Point?"

I have about 10 or 15 points and I haven't answered any questions, at least not intelligently.

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Advocate ,
Apr 26, 2009 Apr 26, 2009

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I've also had 'thanks very much, that worked' a couple of times - very simple queries with straightforward answers, the ones I specialise in from newbies who obviously had no notion of points. If I took these things seriously I'd be a bit miffed, as it is I think it just illustrates how misleading points totals could be. Away with them!

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Guide ,
Apr 26, 2009 Apr 26, 2009

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I found it hilarious that Buko got the ten points for this one:

http://forums.adobe.com/message/1917262#1917262

Buko. wrote:

If its a Spanish plugin there's not much you can do about that.

I suppose you could learn Spanish.

Hey, Buko, you got the points!  Beautiful system. 

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