• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Attachments still getting queued for a long time

LEGEND ,
May 16, 2009 May 16, 2009

Copy link to clipboard

Copied

Others have probably observed as well that after the forum upgrade, attachments are still getting queued for a long time, e.g. the attachment in this post has been queued for almost two hours:

http://forums.adobe.com/thread/433930?tstart=0

Capture.PNG

(The attachment posted 9:56 AM PDT, it's now 11:49 AM PDT.)

Is there an ETA on a fix for this?  If it's going to be awhile, can attachments just be disabled until it's fixed?

Views

9.9K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 16, 2009 May 16, 2009

Copy link to clipboard

Copied

In the meantime people can be advised to just use the camera icon for images, they appear immediately.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 16, 2009 May 16, 2009

Copy link to clipboard

Copied

John R. Ellis wrote on 2009-05-16 20:50:

Others have probably observed as well that after the forum upgrade, attachments are still getting queued for a long time

Is there an ETA on a fix for this?

It is being worked on: http://forums.adobe.com/message/1966745#1966745

Jochem

--

Jochem van Dieten

http://jochem.vandieten.net/

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 16, 2009 May 16, 2009

Copy link to clipboard

Copied

Thanks.  I had searched this forum for previous postings with "queued" but forgot that search doesn't do stemming and that I needed to explicitly search subforums as well.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 23, 2009 May 23, 2009

Copy link to clipboard

Copied

Testing.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 23, 2009 May 23, 2009

Copy link to clipboard

Copied

Oooh! Instant!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 23, 2009 May 23, 2009

Copy link to clipboard

Copied

Non-image file.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 23, 2009 May 23, 2009

Copy link to clipboard

Copied

Wow! I wonder if the virus-checker is turned off, or just speeded up - a lot?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
May 23, 2009 May 23, 2009

Copy link to clipboard

Copied

You shouldn't put such saucy messages up Kath!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 23, 2009 May 23, 2009

Copy link to clipboard

Copied

this isn't the first time that attachments went instantly online, last time this happened it only lasted for a couple of days. Lets hope they finally figured it out and it stays like this

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
May 24, 2009 May 24, 2009

Copy link to clipboard

Copied

I seem to recall that it was also a weekend last time the queue was speedy.

Apparently the virus checking hamsters only work part time and on weekends.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 27, 2009 May 27, 2009

Copy link to clipboard

Copied

Just seen an attachment that's been queued for over an hour. I wonder what we are to consider normal?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 27, 2009 May 27, 2009

Copy link to clipboard

Copied

where? John wants links to stuck queues so he can send them to support

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 27, 2009 May 27, 2009

Copy link to clipboard

Copied

It was here: http://forums.adobe.com/message/1993019#1993019 but it's come through now.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 27, 2009 May 27, 2009

Copy link to clipboard

Copied

someone must have scared it into submission lets hope that this is the end of the "use the camera icon" posts

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 27, 2009 May 27, 2009

Copy link to clipboard

Copied

It was an html file that got stuck, so just testing ...

[Edit - straight in]

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 30, 2009 May 30, 2009

Copy link to clipboard

Copied

stuck in queue - posted May 29 12.26pm

http://forums.adobe.com/message/1998290#1998290

post 14

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 30, 2009 May 30, 2009

Copy link to clipboard

Copied

thanks, sent it higher up the food chain along with two others from the PS win forum

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 30, 2009 May 30, 2009

Copy link to clipboard

Copied

Another one, queued for 15 hours as of now:

http://forums.adobe.com/message/1999905#1999905

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 30, 2009 May 30, 2009

Copy link to clipboard

Copied

thanks, but better tell users to use the Camera Icon until this gets sorted out as that doesn't have a queue

1.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 30, 2009 May 30, 2009

Copy link to clipboard

Copied

Only works for image files, of course.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
May 30, 2009 May 30, 2009

Copy link to clipboard

Copied

Only works for image files, of course.

Not so, Kath. People have successfully inserted all sorts of files using the camera icon. Only displayable ones will display.

Noel

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 30, 2009 May 30, 2009

Copy link to clipboard

Copied

In lieu of working attachments, I prefer recommending www.pixentral.com, for a couple of reasons:

- The camera icon is limited to 2 MB, while Pixentral has a larger limit. For the metadata issues I often address, I of course want to see the original.  And not only is it inconvenient for the original poster to resize the image to upload it, but many Photoshop Elements users have difficulty resizing the pixel dimensions of photos.

- When a 2 MB image is inserted with the camera icon, the Jive software inserts a link to the original 2 MB image and relies on browser-side image resizing, slowing down everyone's page downloads.  For an example:

http://forums.adobe.com/message/2000474#2000474

Here's the HTML:

<a href="http://forums.adobe.com/servlet/JiveServlet/showImage/4336/skin91.jpg">

<img alt="skin91.jpg" class="jive-image-thumbnail jive-image" onclick=""   
  src
="http://forums.adobe.com/servlet/JiveServlet/downloadImage/4336/skin91.jpg" width="620"/>

</a>

The SRC URL refers to the full 2 MB image.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 30, 2009 May 30, 2009

Copy link to clipboard

Copied

right click and open in new tab to get the full image

Untitled-1.eps

blank eps file uploaded so it also works on other types of files, not that it matters much, this is a temporary solution until they figure out what's wrong with the virus scanner or whatever is blocking up the queues

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 30, 2009 May 30, 2009

Copy link to clipboard

Copied

right click and open in new tab to get the full image

Doesn't apply if the original image is larger than 2 MB, since the camera icon limits you to 2 MB or less.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines