Bug Status

Participant ,
Jun 13, 2020

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Where can I see a confirmation that a bug I have submitted has been recorded and then, hopefully, looked at?

Thanks, Jim

Follow the instructions here: Access your support cases 
Hope this helps!

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Bug Status

Participant ,
Jun 13, 2020

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Where can I see a confirmation that a bug I have submitted has been recorded and then, hopefully, looked at?

Thanks, Jim

Follow the instructions here: Access your support cases 
Hope this helps!

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Jun 13, 2020 0
Adobe Employee ,
Jun 15, 2020

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Hi Jim, that would depend on where you reported the bug.
Is it an Adobe Support Community bug, or an Adobe product bug?

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Jun 15, 2020 0
Participant ,
Jun 15, 2020

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Hi Silvia,

A product bug.

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Jun 15, 2020 0
Adobe Employee ,
Jun 15, 2020

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Thanks! Where did you report it? Uservoice forum, support case...?
On the Adobe Support Community, you won't be able to follow a case/bug reported elsewhere, I'm afraid.

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Jun 15, 2020 0
Participant ,
Jun 16, 2020

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It is a support case, I think. Where can I see any of those that I have raised?

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Jun 16, 2020 0
Adobe Employee ,
Jun 16, 2020

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Follow the instructions here: Access your support cases 
Hope this helps!

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Jun 16, 2020 0
Participant ,
Jun 16, 2020

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Thanks, I see the list now. Weirdly my issue wasn't in it! Oh well. I'll raise it again.

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Jun 16, 2020 0