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Can't access Spark admin console

New Here ,
Nov 01, 2019

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Hello, 

 

I recently setup Adobe Spark for my K-12 school. I was initially able to access the admin console and setup all the Google SSO info. Now I can't get back into the console to assign Spark licenses to users. I keep getting the message that I do not have authoriation or I get an error. I have attached all the different message I get when trying to access the console. (Also, phone support was absolutely useless.)

screenshot-adobeid-na1.services.adobe.com-2019.11.01-11_56_06.pngscreenshot-adminconsole.adobe.com-2019.11.01-11_55_10.pngscreenshot-adminconsole.adobe.com-2019.11.01-11_54_32.png

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Can't access Spark admin console

New Here ,
Nov 01, 2019

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Hello, 

 

I recently setup Adobe Spark for my K-12 school. I was initially able to access the admin console and setup all the Google SSO info. Now I can't get back into the console to assign Spark licenses to users. I keep getting the message that I do not have authoriation or I get an error. I have attached all the different message I get when trying to access the console. (Also, phone support was absolutely useless.)

screenshot-adobeid-na1.services.adobe.com-2019.11.01-11_56_06.pngscreenshot-adminconsole.adobe.com-2019.11.01-11_55_10.pngscreenshot-adminconsole.adobe.com-2019.11.01-11_54_32.png

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242

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Most Valuable Participant ,
Nov 01, 2019

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