Can't login using Firefox

Community Beginner ,
Jan 20, 2013 Jan 20, 2013

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When I try to login to the forum using Firefox (v. 18.0) I get stuck in an eternal redirection loop, making it impossible for me to login using Firefox. I can log in to other parts fo the Adobe site (e.g. the bug tracker) and it works fine using IE, so it seems to be a conflict between the forum and Firefox specifically.

The following is the page I'm trying to login using:

https://www.adobe.com/cfusion/entitlement/index.cfm?e=ca&returnurl=http://forums.adobe.com/adobe_log...

When I click the "Sign in" button I get stuck on an empty page that contains just the following:

<html>

     <head>

          <title>Redirecting...</title>

          <meta http-equiv="refresh" content="0; url=http://forums.adobe.com/adobe_login" />

     </head>

     <body>

          <script type="text/javascript" language="javascript"><!--

               location.replace("http://forums.adobe.com/adobe_login");
               //-->
</script>

     </body>

</html>

It's possible I have some Firefox plugin installed that's causing the problem. I looked at previous posts and saw that Firefox users have had issues with the forums in the past, but I didn't see anything more recently. Given this, I just thought it was worth mentioning in case others are experiencing it too.

Is this a general problem, or just me?

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correct answers 1 Correct Answer

Community Beginner , Jan 21, 2013 Jan 21, 2013
Hi,I think this was a temporary problem. I had exactly the same issue last night (HTTP 404 errors) and couldn't access the forums at all (I wasn't able to reply to JohnnyBeGood113's post at the time, even though I received an email about it, for obvious reasons!). However, it seems to be working again now, as long as I don't use HTTPS-Everywhere.So, hopefully this was just a temporary glitch.

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Mentor ,
Jan 20, 2013 Jan 20, 2013

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It’s a problem with your setup. because I use either FireFox Or Seamonkey.  and have no issues. In fact I am using FireFox now.

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Community Beginner ,
Jan 20, 2013 Jan 20, 2013

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Hi, and thanks for the fast feedback. Prompted by your message I looked into this a bit further and it turns out it's a conflict with the HTTPS-Everywhere plugin for Firefox:

https://www.eff.org/https-everywhere

If I disable this plugin I can login to the forum fine. Given this, it seems like it may be a problem for the HTTPS Everywhere developers to solve, so I'll take it up with them.

Thanks again.

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Community Beginner ,
Jan 20, 2013 Jan 20, 2013

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Hi,

I'm having same issue with FireFox 18.0.1 (latest version as of today) and IE v9.0.81 ?

It only works in Chrome.

Here's FF error http://i.imgur.com/GVfrmoj.jpg

IE error http://i.imgur.com/Foq5i8E.jpg

I do not have HTTPS-Everywhere plugin installed and not even on IE.

Using Chrome I can't even try to attach picture to this post all I get is this: http://i.imgur.com/yb5BpRy.jpg

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LEGEND ,
Jan 21, 2013 Jan 21, 2013

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I am using FireFox 18.0.1 and see no problems.

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Community Beginner ,
Jan 21, 2013 Jan 21, 2013

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Hi,

I think this was a temporary problem. I had exactly the same issue last night (HTTP 404 errors) and couldn't access the forums at all (I wasn't able to reply to JohnnyBeGood113's post at the time, even though I received an email about it, for obvious reasons!). However, it seems to be working again now, as long as I don't use HTTPS-Everywhere.

So, hopefully this was just a temporary glitch.

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Community Beginner ,
Jan 21, 2013 Jan 21, 2013

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You're correct. It it working today both FF and IE.

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