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Can't login with 64-bit browser

Explorer ,
Jan 21, 2013 Jan 21, 2013

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Greetings,

Several days ago I was logged out of this forum. I tried logging back in, but I always get error #413 saying "Header Length too Large". I have found out that I only get this error on the 64-bit version of IE. I am able to log in using any 32-bit browser, including 32-bit IE.

What has happened recently that logged me out, and prevents me from logging back in?

Thanks,

Shane.

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Adobe Employee ,
Jan 22, 2013 Jan 22, 2013

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It sounds like one of six forum nodes was out on Sunday afternoon. A few people have had trouble since then. I would suggest clearing out any adobe.com and forums.adobe.com cookies. I'm not quite sure how to do that in IE. It might be F12 or something like that to get to the cookie settings.

Can any IE users confirm how to clear individual cookies?

Thanks!

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Community Expert ,
Jan 22, 2013 Jan 22, 2013

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Tools - Internet Options - General page has a button to delete browsing history

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Community Expert ,
Jan 22, 2013 Jan 22, 2013

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LEGEND ,
Jan 22, 2013 Jan 22, 2013

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I have no problems using the forums with 64-bit Waterfox.

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Explorer ,
Jan 22, 2013 Jan 22, 2013

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It's working again. I marked the answers as "Helpful".

Thanks,

Shane.

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