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Can't open drm ebooks on my onyx boox kepler

New Here ,
Sep 23, 2019

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Hello, i got an issue with the opening of my ebook with drm on my ereader an onyx boox, i did the log in with adobe id on my laptop and on my ereader too, after i downloaded the ebook on my laptop and after by usb connection from ADE to my ereader. I can read without problems on my laptop but on my ereader is just showing in the top the name of the ebook without any image, and say in 2 withe pages, "first page / last page" . I have no idea of what to do... all the other books without drm there's no problem to read!

If someone could help me... Thanks

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Can't open drm ebooks on my onyx boox kepler

New Here ,
Sep 23, 2019

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Hello, i got an issue with the opening of my ebook with drm on my ereader an onyx boox, i did the log in with adobe id on my laptop and on my ereader too, after i downloaded the ebook on my laptop and after by usb connection from ADE to my ereader. I can read without problems on my laptop but on my ereader is just showing in the top the name of the ebook without any image, and say in 2 withe pages, "first page / last page" . I have no idea of what to do... all the other books without drm there's no problem to read!

If someone could help me... Thanks

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Sep 23, 2019 0
Adobe Community Professional ,
Sep 23, 2019

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Is this a question about Digital Editions or some other Adobe service?  If so which one?  I can move this question so the concerned team will see it.

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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