Can't verify student status

New Here ,
Oct 08, 2012

Copy link to clipboard

Copied

I ordered the creative suite 6 design standard on sunday, with student pricing. It said that I had to email them verifiction that I am a student. I have tried emailing the supplied address 5 times over the last 2 days, and keep getting a message back saying that the email couldn't be delivered because the recipients inbox is full: "The recipient's mailbox is full and can't accept messages now. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or contact the recipient directly."

I can't find an alternative email address to ask for any support. I've asked for help on the chat thing on the website, but they only directed me to the FAQs, which didn't help. I tried calling today, but was on hold for an hour and a half without speaking to a human being before I hung up after realising I was being charged for the call.

Is there any other way of verifying that I am a student or getting in contact with Adobe?

Views

897

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Can't verify student status

New Here ,
Oct 08, 2012

Copy link to clipboard

Copied

I ordered the creative suite 6 design standard on sunday, with student pricing. It said that I had to email them verifiction that I am a student. I have tried emailing the supplied address 5 times over the last 2 days, and keep getting a message back saying that the email couldn't be delivered because the recipients inbox is full: "The recipient's mailbox is full and can't accept messages now. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or contact the recipient directly."

I can't find an alternative email address to ask for any support. I've asked for help on the chat thing on the website, but they only directed me to the FAQs, which didn't help. I tried calling today, but was on hold for an hour and a half without speaking to a human being before I hung up after realising I was being charged for the call.

Is there any other way of verifying that I am a student or getting in contact with Adobe?

Views

898

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 08, 2012 0
Most Valuable Participant ,
Oct 08, 2012

Copy link to clipboard

Copied

Sorry, This forum is to discuss the forums, not products... and not ordering

This email address MIGHT help adbecare@adobe.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 08, 2012 0