Changing password not possible

Contributor ,
Dec 06, 2015 Dec 06, 2015

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If I attempt to change my AdobeID password after logging on Iäm unsuccessful. The dialog to change the password does not accept the old password I just used to logon.

How do I successfully change the Adobe ID Password_

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Guru ,
Dec 06, 2015 Dec 06, 2015

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Try it in your account on www.adobe.com, not on the forums

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Most Valuable Participant ,
Dec 10, 2015 Dec 10, 2015

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Just in case you need more detailed instructions:

The Adobe Forums do not store your screen name or password. Your screen name is part of your Adobe ID from Adobe.com. To change your screen name or password you have to edit your account at Adobe.com.

  1. Go to https://www.adobe.com/account/account-information.html
  2. Sign in with your Adobe ID
  3. Under Personal Profile, change your screen name
  4. Click on Save My Changes

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