Changing personal name on software for editing?

New Here ,
Nov 28, 2013 Nov 28, 2013

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Hello,

I am having problems with changing the license name of the software. I am using my sons old computer - when editing proofs his name is appearing even though I have changed it to mine in the preferences.

I have also changed the PC name through the control panel with no luck.

I am using the trial version currently, but planning to purchase after its up - Any help with this would be great.

Edit: Under identity in preferences the login name is greyed out with sons name which I can't edit...

Many thanks,

Peter

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Most Valuable Participant ,
Nov 28, 2013 Nov 28, 2013

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This forum is only to discuss how the forums operate, not products

If you go to the Forums Index http://forums.adobe.com/index.jspa

You will be able to select a forum for the Adobe product(s) you use

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Adobe Community Professional ,
Nov 28, 2013 Nov 28, 2013

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Which Adobe product are you using? Which operating system?

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Most Valuable Participant ,
Nov 28, 2013 Nov 28, 2013

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Sounds like Acrobat, in which case see this: http://acrobatninja.com/2012/11/comment-identity-in-acrobat.html

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